<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Error 339 when starting up HevBanner</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>Error 339 when starting up HevBanner</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner</link><pubDate>Fri, 01 Jun 2018 10:23:18 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Shane Regan</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Current Revision posted to Hevacomp Wiki by Shane Regan on 6/1/2018 10:23:18 AM&lt;br /&gt;
&lt;table style="background-color:#dce5f0;border:0px solid #dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;" width="30%"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Hevacomp Mechanical and Electrical Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i (N/A)&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;Overview&lt;/h1&gt;
&lt;p&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="display:block;margin-left:auto;margin-right:auto;" alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case) contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Method&lt;/h1&gt;
&lt;h2&gt;Hevacomp V26&lt;/h2&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;&lt;a title="Reinstallation" href="/products/building/performance/w/building_performance__wiki/30598/performing-a-clean-re-installation"&gt;Uninstall and Reinstall Hevacomp &lt;/a&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Hevacomp V25&lt;/h2&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;br /&gt;&amp;nbsp;&lt;br /&gt;&lt;/em&gt;&lt;/li&gt;
&lt;li style="text-align:justify;"&gt;&lt;span style="color:#1e90ff;"&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the see this &lt;a href="http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;&lt;span style="color:#1e90ff;"&gt;page&lt;/span&gt;&lt;/a&gt;.&lt;/span&gt;&lt;/li&gt;
&lt;li style="text-align:justify;"&gt;&lt;span style="color:#1e90ff;"&gt;If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p style="text-align:left;"&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/NewLogo.png"&gt;&lt;img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp Mechanical and Electrical Designer, Error 339&lt;/div&gt;
</description></item><item><title>Error 339 when starting up HevBanner</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner/revision/12</link><pubDate>Wed, 25 Jan 2017 12:35:40 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Duncan Brown</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Revision 12 posted to Hevacomp Wiki by Duncan Brown on 1/25/2017 12:35:40 PM&lt;br /&gt;
&lt;p style="padding:0;margin:0;"&gt;&lt;/p&gt;
&lt;table style="border:0px solid #dce5f0;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td width="30%" style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Hevacomp Mechanical and Electrical Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i (N/A)&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;Overview&lt;/h1&gt;
&lt;p&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="margin-right:auto;margin-left:auto;display:block;" alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case) contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Method&lt;/h1&gt;
&lt;h2&gt;Hevacomp V26&lt;/h2&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Uninstall and Reinstall Hevacomp &lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Hevacomp V25&lt;/h2&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;br /&gt;&amp;nbsp;&lt;br /&gt;&lt;/em&gt;&lt;/li&gt;
&lt;li style="text-align:justify;"&gt;&lt;span style="color:#1e90ff;"&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the see this &lt;a href="http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;&lt;span style="color:#1e90ff;"&gt;page&lt;/span&gt;&lt;/a&gt;.&lt;/span&gt;&lt;/li&gt;
&lt;li style="text-align:justify;"&gt;&lt;span style="color:#1e90ff;"&gt;If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p style="text-align:left;"&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/NewLogo.png"&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp Mechanical and Electrical Designer, Error 339&lt;/div&gt;
</description></item><item><title>Error 339 when starting up HevBanner</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner/revision/11</link><pubDate>Wed, 25 Jan 2017 12:21:19 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Duncan Brown</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Revision 11 posted to Hevacomp Wiki by Duncan Brown on 1/25/2017 12:21:19 PM&lt;br /&gt;
&lt;p style="padding:0;margin:0;"&gt;&lt;/p&gt;
&lt;table style="border:0px solid #dce5f0;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td width="30%" style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Hevacomp Mechanical and Electrical Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i (N/A)&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;Overview&lt;/h1&gt;
&lt;p&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="margin-right:auto;margin-left:auto;display:block;" alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case) contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Method&lt;/h1&gt;
&lt;h2&gt;Hevacomp V26&lt;/h2&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Uninstall and Reinstall Hevacomp &lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Hevacomp V25&lt;/h2&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;/em&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#1e90ff;"&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the see this &lt;a href="http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;&lt;span style="color:#1e90ff;"&gt;page&lt;/span&gt;&lt;/a&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#1e90ff;"&gt; If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;&lt;br /&gt;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:left;"&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/NewLogo.png"&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp Mechanical and Electrical Designer, Error 339&lt;/div&gt;
</description></item><item><title>Error 339 when starting up HevBanner</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner/revision/10</link><pubDate>Tue, 08 Nov 2016 16:00:26 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Duncan Brown</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Revision 10 posted to Hevacomp Wiki by Duncan Brown on 11/8/2016 4:00:26 PM&lt;br /&gt;
&lt;p style="padding:0;margin:0;"&gt;&lt;/p&gt;
&lt;table style="border:0px solid #dce5f0;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td width="30%" style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Hevacomp Mechanical and Electrical Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i (N/A)&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;Overview&lt;/h1&gt;
&lt;p&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="margin-right:auto;margin-left:auto;display:block;" alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case) contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Method&lt;/h1&gt;
&lt;h2&gt;Hevacomp V26&lt;/h2&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Uninstall and Reinstall Hevacomp &lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Hevacomp V25&lt;/h2&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;/em&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;hr style="width:100%;" /&gt;
&lt;p style="text-align:center;"&gt;&lt;strong&gt;&lt;span style="color:#1e90ff;"&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the see this &lt;a href="http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;&lt;span style="color:#1e90ff;"&gt;page&lt;/span&gt;&lt;/a&gt;.&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#1e90ff;"&gt;&lt;strong&gt; If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;&lt;/strong&gt;&lt;br /&gt;&lt;strong&gt;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&lt;/strong&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;hr style="width:100%;" /&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/NewLogo.png"&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp Mechanical and Electrical Designer, Error 339&lt;/div&gt;
</description></item><item><title>Error 339 when starting up HevBanner</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner/revision/9</link><pubDate>Tue, 27 Sep 2016 15:20:51 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Duncan Brown</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Revision 9 posted to Hevacomp Wiki by Duncan Brown on 9/27/2016 3:20:51 PM&lt;br /&gt;
&lt;p style="padding:0;margin:0;"&gt;&lt;/p&gt;
&lt;table style="border:0px solid #dce5f0;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td width="30%" style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Bentley Hevacomp&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i (N/A)&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;Overview&lt;/h1&gt;
&lt;p&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="margin-right:auto;margin-left:auto;display:block;" alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case) contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Method&lt;/h1&gt;
&lt;h4&gt;Hevacomp V26&lt;/h4&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Uninstall and Reinstall Hevacomp &lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;Hevacomp V25&lt;/h3&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;/em&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;hr style="width:100%;" /&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the see this &lt;a href="http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;page&lt;/a&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt; If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;&lt;br /&gt;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;hr style="width:100%;" /&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/NewLogo.png"&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp, 339&lt;/div&gt;
</description></item><item><title>339 Error when starting up HevBanner</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner/revision/8</link><pubDate>Tue, 27 Sep 2016 15:20:27 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Duncan Brown</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Revision 8 posted to Hevacomp Wiki by Duncan Brown on 9/27/2016 3:20:27 PM&lt;br /&gt;
&lt;table style="border:0px solid #dce5f0;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td width="30%" style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Bentley Hevacomp&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i (N/A)&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;Overview&lt;/h1&gt;
&lt;p&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="margin-right:auto;margin-left:auto;display:block;" alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case) contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Method&lt;/h1&gt;
&lt;h4&gt;Hevacomp V26&lt;/h4&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Uninstall and Reinstall Hevacomp &lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;Hevacomp V25&lt;/h3&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;/em&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;hr style="width:100%;" /&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the see this &lt;a href="http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;page&lt;/a&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt; If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;&lt;br /&gt;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;hr style="width:100%;" /&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/NewLogo.png"&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp, 339&lt;/div&gt;
</description></item><item><title>Error starting up Hevacomp banner program (339 error)</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner/revision/7</link><pubDate>Tue, 10 Nov 2015 09:53:48 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Shane Regan</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Revision 7 posted to Hevacomp Wiki by Shane Regan on 11/10/2015 9:53:48 AM&lt;br /&gt;
&lt;h1&gt;&lt;b&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" /&gt;&lt;/b&gt;&lt;/h1&gt;
&lt;table style="border:0px solid #dce5f0;width:500px;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Hevacomp Mechanical Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Bentley Technical Support Group&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;Overview&lt;/h1&gt;
&lt;p&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="margin-right:auto;margin-left:auto;display:block;" alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case) contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Method&lt;/h1&gt;
&lt;h4&gt;Hevacomp V26&lt;/h4&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Reinstall Hevacomp &lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;Hevacomp V25&lt;/h3&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;/em&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;hr style="width:100%;" /&gt;
&lt;p style="text-align:center;"&gt;&lt;strong&gt;&lt;span style="color:#800000;"&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the see this &lt;a href="http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;page&lt;/a&gt;.&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;strong&gt;&lt;span style="color:#800000;"&gt; If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;&lt;br /&gt;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&lt;/span&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;hr style="width:100%;" /&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;See Also&lt;/h1&gt;
&lt;p&gt;&lt;a href="/Products/w/Products__Wiki/product-technotes-and-faqs.aspx"&gt;Product TechNotes and FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/Products/Building/w/Building__Wiki/building-product-technotes-and-faqs.aspx"&gt;Building Product TechNotes And FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;External Links&lt;/h1&gt;
&lt;p&gt;&lt;a title="Bentley homepage" href="http://www.bentley.com/"&gt;Bentley homepage&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.bentley.com/en-US/Products/Hevacomp+Mechanical+Designer/"&gt;HevacompMechanical Designer&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://appsnet.bentley.com/kbase/"&gt;Bentley Technical Support KnowledgeBase&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://lms.bentley.com/"&gt;Bentley LEARN Server&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Comments or Corrections?&lt;/h1&gt;
&lt;p&gt;&amp;nbsp;Bentley&amp;#39;s Technical Support Group requests that you please confine any comments you have on this Wiki entry to this &amp;quot;Comments or Corrections?&amp;quot; section. THANK YOU!&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp, 339&lt;/div&gt;
</description></item><item><title>Error starting up Hevacomp banner program (339 error)</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner/revision/6</link><pubDate>Tue, 10 Mar 2015 12:21:38 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Duncan Brown</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Revision 6 posted to Hevacomp Wiki by Duncan Brown on 3/10/2015 12:21:38 PM&lt;br /&gt;
&lt;h1&gt;&lt;b&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" /&gt;&lt;/b&gt;&lt;/h1&gt;
&lt;table style="border:0px solid #dce5f0;width:500px;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Hevacomp Mechanical Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Bentley Technical Support Group&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;Overview&lt;/h1&gt;
&lt;p&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="margin-right:auto;margin-left:auto;display:block;" alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case) contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Method&lt;/h1&gt;
&lt;h4&gt;Hevacomp V26&lt;/h4&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Reinstall Hevacomp&amp;nbsp;&lt;em&gt;(hcomp26000038en)&lt;/em&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;Hevacomp V25&lt;/h3&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;/em&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;hr style="width:100%;" /&gt;
&lt;p style="text-align:center;"&gt;&lt;strong&gt;&lt;span style="color:#800000;"&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the see this &lt;a href="http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;page&lt;/a&gt;.&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;strong&gt;&lt;span style="color:#800000;"&gt; If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;&lt;br /&gt;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&lt;/span&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;hr style="width:100%;" /&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;See Also&lt;/h1&gt;
&lt;p&gt;&lt;a href="/Products/w/Products__Wiki/product-technotes-and-faqs.aspx"&gt;Product TechNotes and FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/Products/Building/w/Building__Wiki/building-product-technotes-and-faqs.aspx"&gt;Building Product TechNotes And FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;External Links&lt;/h1&gt;
&lt;p&gt;&lt;a title="Bentley homepage" href="http://www.bentley.com/"&gt;Bentley homepage&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.bentley.com/en-US/Products/Hevacomp+Mechanical+Designer/"&gt;HevacompMechanical Designer&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://appsnet.bentley.com/kbase/"&gt;Bentley Technical Support KnowledgeBase&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://lms.bentley.com/"&gt;Bentley LEARN Server&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Comments or Corrections?&lt;/h1&gt;
&lt;p&gt;&amp;nbsp;Bentley&amp;#39;s Technical Support Group requests that you please confine any comments you have on this Wiki entry to this &amp;quot;Comments or Corrections?&amp;quot; section. THANK YOU!&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp, 339&lt;/div&gt;
</description></item><item><title>Error starting up Hevacomp banner program (339 error)</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner/revision/5</link><pubDate>Mon, 01 Dec 2014 11:54:41 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Duncan Brown</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Revision 5 posted to Hevacomp Wiki by Duncan Brown on 12/1/2014 11:54:41 AM&lt;br /&gt;
&lt;p&gt;&lt;b&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="/Other/Old_Site_Files/Bentley_Folders/m/support/17560/download.aspx" /&gt;&lt;/b&gt;&lt;/p&gt;
&lt;table align="left" style="border:0px solid #dce5f0;width:500px;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Hevacomp Mechanical Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Bentley Technical Support Group&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;Overview&lt;/h1&gt;
&lt;p&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="margin-right:auto;margin-left:auto;display:block;" alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case) contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Method&lt;/h1&gt;
&lt;h4&gt;Hevacomp V26&lt;/h4&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Reinstall Hevacomp&amp;nbsp;&lt;em&gt;(hcomp26000038en)&lt;/em&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;Hevacomp V25&lt;/h3&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;/em&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;hr style="width:100%;" /&gt;
&lt;p style="text-align:center;"&gt;&lt;strong&gt;&lt;span style="color:#800000;"&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the see this &lt;a href="http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;page&lt;/a&gt;.&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;strong&gt;&lt;span style="color:#800000;"&gt; If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;&lt;br /&gt;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&lt;/span&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;hr style="width:100%;" /&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;&lt;/span&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;See Also&lt;/h1&gt;
&lt;p&gt;&lt;a href="/Products/w/Products__Wiki/product-technotes-and-faqs.aspx"&gt;Product TechNotes and FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/Products/Building/w/Building__Wiki/building-product-technotes-and-faqs.aspx"&gt;Building Product TechNotes And FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;External Links&lt;/h1&gt;
&lt;p&gt;&lt;a title="Bentley homepage" href="http://www.bentley.com/"&gt;Bentley homepage&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.bentley.com/en-US/Products/Hevacomp+Mechanical+Designer/"&gt;HevacompMechanical Designer&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://appsnet.bentley.com/kbase/"&gt;Bentley Technical Support KnowledgeBase&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://lms.bentley.com/"&gt;Bentley LEARN Server&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Comments or Corrections?&lt;/h1&gt;
&lt;p&gt;&amp;nbsp;Bentley&amp;#39;s Technical Support Group requests that you please confine any comments you have on this Wiki entry to this &amp;quot;Comments or Corrections?&amp;quot; section. THANK YOU!&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp, 339&lt;/div&gt;
</description></item><item><title>Error starting up Hevacomp banner program (339 error)</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner/revision/4</link><pubDate>Thu, 23 Oct 2014 09:25:13 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Shane Regan</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Revision 4 posted to Hevacomp Wiki by Shane Regan on 10/23/2014 9:25:13 AM&lt;br /&gt;
&lt;p&gt;&lt;b&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="/Other/Old_Site_Files/Bentley_Folders/m/support/17560/download.aspx" /&gt;&lt;/b&gt;&lt;/p&gt;
&lt;table align="left" style="border:0px solid #dce5f0;width:500px;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Hevacomp Mechanical Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Bentley Technical Support Group&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;Overview&lt;span style="font-size:12pt;font-family:Arial;"&gt; &lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:small;"&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="margin-right:auto;margin-left:auto;display:block;" alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case)&lt;/span&gt; contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;br /&gt;&lt;/span&gt;&lt;span style="font-size:small;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Solution&lt;/h1&gt;
&lt;h3&gt;Hevacomp V26&lt;/h3&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Reinstall Hevacomp&amp;nbsp;&lt;em&gt;(hcomp26000038en)&lt;/em&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;Hevacomp V25&lt;/h3&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;/em&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;___________________________________________________________________________________&lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;text-decoration:underline;"&gt;&lt;em&gt;Note:&lt;/em&gt; &lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;&lt;em&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the associated&amp;nbsp;&lt;a href="http://windows.microsoft.com/en-ie/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;&lt;span style="color:#800000;"&gt;Microsoft Windows guidance.&lt;/span&gt;&lt;/a&gt; &lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;&lt;em&gt; If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;____________________________________________________________________________________&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;See Also&lt;/h1&gt;
&lt;p&gt;&lt;a href="/Products/w/Products__Wiki/product-technotes-and-faqs.aspx"&gt;Product TechNotes and FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/Products/Building/w/Building__Wiki/building-product-technotes-and-faqs.aspx"&gt;Building Product TechNotes And FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;External Links&lt;/h1&gt;
&lt;p&gt;&lt;a title="Bentley homepage" href="http://www.bentley.com/"&gt;Bentley homepage&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.bentley.com/en-US/Products/Hevacomp+Mechanical+Designer/"&gt;HevacompMechanical Designer&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://appsnet.bentley.com/kbase/"&gt;Bentley Technical Support KnowledgeBase&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://lms.bentley.com/"&gt;Bentley LEARN Server&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Comments or Corrections?&lt;/h1&gt;
&lt;p&gt;&amp;nbsp;Bentley&amp;#39;s Technical Support Group requests that you please confine any comments you have on this Wiki entry to this &amp;quot;Comments or Corrections?&amp;quot; section. THANK YOU!&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp, 339&lt;/div&gt;
</description></item><item><title>Error starting up Hevacomp banner program (339 error)</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner/revision/3</link><pubDate>Thu, 23 Oct 2014 09:24:39 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Shane Regan</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Revision 3 posted to Hevacomp Wiki by Shane Regan on 10/23/2014 9:24:39 AM&lt;br /&gt;
&lt;p&gt;&lt;b&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="/Other/Old_Site_Files/Bentley_Folders/m/support/17560/download.aspx" /&gt;&lt;/b&gt;&lt;/p&gt;
&lt;table align="left" style="border:0px solid #dce5f0;width:500px;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Hevacomp Mechanical Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Bentley Technical Support Group&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;Overview&lt;span style="font-size:12pt;font-family:Arial;"&gt; &lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:small;"&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="margin-right:auto;margin-left:auto;display:block;" alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case)&lt;/span&gt; contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;br /&gt;&lt;/span&gt;&lt;span style="font-size:small;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Solution&lt;/h1&gt;
&lt;h3&gt;Hevacomp V26&lt;/h3&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Reinstall Hevacomp&amp;nbsp;&lt;em&gt;(hcomp26000038en)&lt;/em&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;Hevacomp V25&lt;/h3&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;/em&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;____________________________________________________________________________________________&lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;text-decoration:underline;"&gt;&lt;em&gt;Note:&lt;/em&gt; &lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;&lt;em&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the associated&amp;nbsp;&lt;a href="http://windows.microsoft.com/en-ie/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;&lt;span style="color:#800000;"&gt;Microsoft Windows guidance.&lt;/span&gt;&lt;/a&gt; &lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;&lt;em&gt; If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;_____________________________________________________________________________________________&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;See Also&lt;/h1&gt;
&lt;p&gt;&lt;a href="/Products/w/Products__Wiki/product-technotes-and-faqs.aspx"&gt;Product TechNotes and FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/Products/Building/w/Building__Wiki/building-product-technotes-and-faqs.aspx"&gt;Building Product TechNotes And FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;External Links&lt;/h1&gt;
&lt;p&gt;&lt;a title="Bentley homepage" href="http://www.bentley.com/"&gt;Bentley homepage&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.bentley.com/en-US/Products/Hevacomp+Mechanical+Designer/"&gt;HevacompMechanical Designer&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://appsnet.bentley.com/kbase/"&gt;Bentley Technical Support KnowledgeBase&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://lms.bentley.com/"&gt;Bentley LEARN Server&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Comments or Corrections?&lt;/h1&gt;
&lt;p&gt;&amp;nbsp;Bentley&amp;#39;s Technical Support Group requests that you please confine any comments you have on this Wiki entry to this &amp;quot;Comments or Corrections?&amp;quot; section. THANK YOU!&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp, 339&lt;/div&gt;
</description></item><item><title>Error starting up Hevacomp banner program (339 error)</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner/revision/2</link><pubDate>Thu, 23 Oct 2014 09:23:29 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Shane Regan</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Revision 2 posted to Hevacomp Wiki by Shane Regan on 10/23/2014 9:23:29 AM&lt;br /&gt;
&lt;p&gt;&lt;b&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="/Other/Old_Site_Files/Bentley_Folders/m/support/17560/download.aspx" /&gt;&lt;/b&gt;&lt;/p&gt;
&lt;table align="left" style="border:0px solid #dce5f0;width:500px;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Hevacomp Mechanical Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Bentley Technical Support Group&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;Overview&lt;span style="font-size:12pt;font-family:Arial;"&gt; &lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:small;"&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="margin-right:auto;margin-left:auto;display:block;" alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case)&lt;/span&gt; contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;br /&gt;&lt;/span&gt;&lt;span style="font-size:small;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Solution&lt;/h1&gt;
&lt;h3&gt;Hevacomp V26&lt;/h3&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Reinstall Hevacomp&amp;nbsp;&lt;em&gt;(hcomp26000038en)&lt;/em&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;Hevacomp V25&lt;/h3&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;/em&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;&amp;nbsp;&lt;/em&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;___________________________________________________________________________________________________________________&lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="text-decoration:underline;"&gt;&lt;em&gt;Note:&lt;/em&gt; &lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;em&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the associated&amp;nbsp;&lt;a href="http://windows.microsoft.com/en-ie/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;Microsoft Windows guidance.&lt;/a&gt; &lt;/em&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;em&gt; If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&lt;/em&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;___________________________________________________________________________________________________________________&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;See Also&lt;/h1&gt;
&lt;p&gt;&lt;a href="/Products/w/Products__Wiki/product-technotes-and-faqs.aspx"&gt;Product TechNotes and FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/Products/Building/w/Building__Wiki/building-product-technotes-and-faqs.aspx"&gt;Building Product TechNotes And FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;External Links&lt;/h1&gt;
&lt;p&gt;&lt;a title="Bentley homepage" href="http://www.bentley.com/"&gt;Bentley homepage&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.bentley.com/en-US/Products/Hevacomp+Mechanical+Designer/"&gt;HevacompMechanical Designer&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://appsnet.bentley.com/kbase/"&gt;Bentley Technical Support KnowledgeBase&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://lms.bentley.com/"&gt;Bentley LEARN Server&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Comments or Corrections?&lt;/h1&gt;
&lt;p&gt;&amp;nbsp;Bentley&amp;#39;s Technical Support Group requests that you please confine any comments you have on this Wiki entry to this &amp;quot;Comments or Corrections?&amp;quot; section. THANK YOU!&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp, 339&lt;/div&gt;
</description></item><item><title>Error starting up Hevacomp banner program (339 error)</title><link>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner/revision/1</link><pubDate>Thu, 23 Oct 2014 09:22:44 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4de6839b-548b-4db5-8bda-dd197152ff7d</guid><dc:creator>Shane Regan</dc:creator><comments>https://communities.bentley.com/products/building/performance/w/building_performance__wiki/17506/error-339-when-starting-up-hevbanner#comments</comments><description>Revision 1 posted to Hevacomp Wiki by Shane Regan on 10/23/2014 9:22:44 AM&lt;br /&gt;
&lt;p&gt;&lt;b&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="/Other/Old_Site_Files/Bentley_Folders/m/support/17560/download.aspx" /&gt;&lt;/b&gt;&lt;/p&gt;
&lt;table align="left" style="border:0px solid #dce5f0;width:500px;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Hevacomp Mechanical Designer&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;V8i&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Bentley Technical Support Group&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;Overview&lt;span style="font-size:12pt;font-family:Arial;"&gt; &lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style="font-size:small;"&gt;After installing Hevacomp, attempting to start the software results in the following error:&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:small;"&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG"&gt;&lt;img style="margin-right:auto;margin-left:auto;display:block;" src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-18/339.PNG" alt=" " /&gt;&lt;/a&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p style="text-align:justify;"&gt;&lt;span style="font-size:inherit;"&gt;This error message occurs when one of the components&amp;nbsp;&lt;span&gt;(Resize32.ocx in this case)&lt;/span&gt; contained in the&amp;nbsp;Hevacomp prerequisites&amp;nbsp;is not registered successfully. This is usually due&amp;nbsp;insufficient&amp;nbsp;Windows Permissions.&lt;br /&gt;&lt;/span&gt;&lt;span style="font-size:small;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Solution&lt;/h1&gt;
&lt;h3&gt;Hevacomp V26&lt;/h3&gt;
&lt;p&gt;&lt;span style="font-size:inherit;"&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are included &lt;/em&gt;in the v26 installation file. Thus they may be partly installed so it would be advisable to firstly run Hevacomp as Full Administrator (right-click on the Hevacomp shortcut and select &lt;em&gt;Run as administrator&lt;/em&gt;) to attempt to force through the registration of the missing component(s). Should this prove unsuccessful you should:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Log in as Full Administrator&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Disable&amp;nbsp;User Account Control (UAC)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style="font-size:inherit;"&gt;Reinstall Hevacomp&amp;nbsp;&lt;em&gt;(hcomp26000038en)&lt;/em&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;Hevacomp V25&lt;/h3&gt;
&lt;p&gt;Note that&amp;nbsp;the prerequisites &lt;em&gt;are not included &lt;/em&gt;in the v25 installation file, and must be installed beforehand. Thus it is likely that the prerequisites installation has not been installed. In this case:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Log in as Full Administrator&lt;/li&gt;
&lt;li&gt;Disable User Account Control (UAC)&lt;/li&gt;
&lt;li&gt;Install Hevacomp&amp;nbsp;prerequisites &lt;em&gt;(hcpq25000008en)&lt;/em&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;&lt;br /&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;_______________________________________________________________________________________________________________________________________&lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="text-decoration:underline;"&gt;&lt;em&gt;Note:&lt;/em&gt; &lt;/span&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;em&gt;If you are unsure of how to disable UAC,&amp;nbsp;please consult your IT&amp;nbsp;or the associated&amp;nbsp;&lt;a href="http://windows.microsoft.com/en-ie/windows/turn-user-account-control-on-off#1TC=windows-7"&gt;Microsoft Windows guidance.&lt;/a&gt; &lt;/em&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;em&gt; If you are unsure of how to log onto your machine as Full Administrator,&amp;nbsp;please consult your IT&amp;nbsp;or right-click on the associated file and Run As Administrator.&lt;/em&gt;&lt;/p&gt;
&lt;p style="text-align:center;"&gt;&lt;span style="color:#800000;"&gt;_______________________________________________________________________________________________________________________________________&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;See Also&lt;/h1&gt;
&lt;p&gt;&lt;a href="/Products/w/Products__Wiki/product-technotes-and-faqs.aspx"&gt;Product TechNotes and FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/Products/Building/w/Building__Wiki/building-product-technotes-and-faqs.aspx"&gt;Building Product TechNotes And FAQs&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;External Links&lt;/h1&gt;
&lt;p&gt;&lt;a title="Bentley homepage" href="http://www.bentley.com/"&gt;Bentley homepage&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://www.bentley.com/en-US/Products/Hevacomp+Mechanical+Designer/"&gt;HevacompMechanical Designer&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://appsnet.bentley.com/kbase/"&gt;Bentley Technical Support KnowledgeBase&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://lms.bentley.com/"&gt;Bentley LEARN Server&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;Comments or Corrections?&lt;/h1&gt;
&lt;p&gt;&amp;nbsp;Bentley&amp;#39;s Technical Support Group requests that you please confine any comments you have on this Wiki entry to this &amp;quot;Comments or Corrections?&amp;quot; section. THANK YOU!&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Hevacomp, 339&lt;/div&gt;
</description></item></channel></rss>