Introduction

NOTES: This is applicable to older installations of V26.06 only  
You do NOT need to un-install anything to resolve this issue

After running a new installation of Bentley Hevacomp V26.06, a Run time error 76 occurs when attempting to launch Connect and Netsys, and either a Run Time Error 53 or Run Time Error 76 when trying to run Design Database calculations.

Method

Bentley Hevacomp V26.06 is now a three-part installation - the first part installs the run time components (software and ancillary required objects), the second updates the initial installation, and the third part installs the Content package.

If the Content package is not installed then the software will not be able to locate data files that it requires. You will need to install the Content package to allow your software to run.

For full installation instructions, please see this document

You may only need to download and install the Content package to resolve this issue.