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This document refers to Version 26 Bentley Hevacomp V8i only
There are a number of permissions that the user account requires to be able to run the Hevacomp software correctly. Without these permissions, the user may experience these errors:
A lack of permissions can also lead to a "Cannot create Meteonorm Weather file" and a consequent "Error 9 - subscript out of range" error when trying to create weather locations or access weather data.To remedy these potential issues, the user must be allowed FULL permissions to a number of locations.
The user will need full permissions to the following:
Hevacomp installation: C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp
Hevacomp content: C:\ProgramData\Bentley\Hevacomp V8i\Hevacomp
Hevacomp Projects folder: C:\Hevacomp Projects\
During the setup of the software you will be asked to specify a location where projects are to be stored - this is frequently a mapped share - the user will also need full permissions into here.
Please note that the above are all default locations. If you specified alternative locations when installing, or if you have difficulty finding the above folders, then it may be useful to examine your Hevacomp shortcut properties.
Ensure that full permissions are cascaded through any selected folder incorporating all sub folders and files.
Note: you have difficulty finding your C:\ProgramData\ folder then it may be hidden. This can be unhidden in Control Panel:
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