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Hevacomp Wiki Performing a clean re-installation
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    • +Hevacomp General Information
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    • -Installation and activation
      • +Installing Hevacomp
      • License Activation
      • Locating a HOSTED activation key
      • Performing a clean re-installation
      • Re-using old configuration options
      • Removing users from the log on screen
      • Setting up software for use in two different locations
    • +Troubleshooting
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    Performing a clean re-installation

      Product(s): Bentley Hevacomp
      Version(s): V8i (26.xx.xx.xx)
      Environment: Windows 10
      Area: N/A
      Subarea: N/A

    Problem

    With the amount of complicated programs that you find on today's computer systems, sometimes an update - or the installation of new software - can impact on how existing software functions. When this happens, it may be necessary to re-install an existing software item to overcome the problem. This document demonstrates the best practices for a clean installation of Bentley Hevacomp.

    Solution

    Before performing the methods described, ensure you are logged onto your computer through an administrator account and you have UAC turned off.

    1] From the Control Panel, select Uninstall a program

    2] From the list of available programs, uninstall all components that reference Bentley Hevacomp or Hevacomp. Note that you can leave Crystal Reports extant.

    If you have been asked to re-install the software rather then perform a
    clean re-installation, then step 3 is optional

    3] Now delete the installation folders. In most cases these will be located at:

    For 64bit computers; C:\Program Files (x86)\Bentley\Hevacomp V8i

    For 32bit computers; C:\Program Files\Bentley\Hevacomp V8i

    And on all computers; C:\ProgramData\Bentley\Hevacomp V8i

    4] Reboot the computer.

    5] Ensure you have all the latest components for the new installation.

    CLICK HERE FOR COMPREHENSIVE DOWNLOAD INSTRUCTIONS

    6] Install the newly downloaded installation files

    CLICK HERE FOR COMPREHENSIVE INSTALLATION INSTRUCTIONS

    7] Reboot the computer.

    You should now have a clean installation of the latest version of Bentley Hevacomp software.

    • Hevacomp Mechanical and Electrical Designer
    • clean re-install
    • Re-install
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    • Duncan Brown Created by Duncan Brown
    • When: Wed, Sep 7 2016 6:02 AM
    • Duncan Brown Last revision by Duncan Brown
    • When: Tue, Jan 16 2018 7:38 AM
    • Revisions: 9
    • Comments: 0
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