To help with a support solution, you may need to run the Direct X diagnostic tool.
1. Left click on the Start button in the bottom left of your Windows desktop
2. Type the letters dxdiag to initiate a Cortana search
3. Left click to launch Dxdiag
4. The Direct X diagnostic tool will open
The "Save All Information" option can used to provide Bentley System technical support with information about your computer hardware.