Unexpected Error; Quitting message, or Run time error 429

Shane Regan — Fri, 12 Nov 2021 13:01:23 GMT

Current Revision posted to Hevacomp Wiki by Shane Regan on 11/12/2021 1:01:23 PM

	Product(s):	Bentley Hevacomp
	Version(s):	V8i (V26.xx.xx.xx)
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A

Disambiguation

If you receive a run time error 429 with this associate screen corruption then please see this document instead.

Problem

During the installation a lack of permissions have stopped components being registered correctly.

You should not normally need to reinstall the software

Solution

Please navigate into the installation folder:

C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\

In this folder, locate these five programs:

Hevbanner.exe

HevenergyPlus.exe

DDB.exe

Netsys.exe

Nimbus.exe

For each program in turn, right click on them and select Run as administrator from the context menu. If required, provide an administrator password.

If you receive an onscreen message after running one of the programs, ignore the message. If the program opens, close it using normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

Tags: installation, Unexpected, 429, Hevacomp Mechanical and Electrical Designer, error

Run time error 429 or Unexpected Error; Quitting message

Shane Regan — Wed, 01 Apr 2020 10:35:01 GMT

Revision 35 posted to Hevacomp Wiki by Shane Regan on 4/1/2020 10:35:01 AM

	Product(s):	Bentley Hevacomp
	Version(s):	V8i (V26.xx.xx.xx)
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A

Disambiguation

If you receive a run time error 429 with this associate screen corruption then please see this document instead.

Problem

During the installation a lack of permissions have stopped components being registered correctly.

You should not normally need to reinstall the software

Solution

Please navigate into the installation folder:

C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\

In this folder, locate these five programs:

Hevbanner.exe

HevenergyPlus.exe

DDB.exe

Netsys.exe

Nimbus.exe

For each program in turn, right click on them and select Run as administrator from the context menu. If required, provide an administrator password.

If you receive an onscreen message after running one of the programs, ignore the message. If the program opens, close it using normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

Tags: installation, Unexpected, 429, Hevacomp Mechanical and Electrical Designer, error

Run time error 429 or Unexpected Error; Quitting message

Shane Regan — Tue, 26 Mar 2019 16:17:03 GMT

Revision 34 posted to Hevacomp Wiki by Shane Regan on 3/26/2019 4:17:03 PM

	Product(s):	Bentley Hevacomp
	Version(s):	V8i (V26.xx.xx.xx)
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A

Disambiguation

If you receive a run time error 429 with this associate screen corruption then please see this document instead.

Problem

During the installation a lack of permissions have stopped components being registered correctly.

You should not normally need to reinstall the software

Solution

Check to see that the run time components are installed. Open Control Panel and select Uninstall a program:

From the list of available programs see if you can identify the following. Do not uninstall anything.

For Version 26 installations:

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx
-or-
Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx

If any of these items do not exist for the relevant version, then consult this document to ensure you have a full and clean installation of the software.

Once we have ascertained we have the components installed correctly, navigate into the installation folder:

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\

With 64bit Windows: C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\

In this folder, locate these five programs:

Hevbanner.exe

HevenergyPlus.exe

DDB.exe

Netsys.exe

Nimbus.exe

For each program in turn, right click on them and select Run as administrator from the context menu. If required, provide an administrator password.

If you receive an onscreen message after running one of the programs, ignore the message. If the program opens, close it using normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

Tags: installation, Unexpected, 429, Hevacomp Mechanical and Electrical Designer, error

Run time error 429 or Unexpected Error; Quitting message

Duncan Brown — Wed, 25 Jan 2017 12:37:47 GMT

Revision 33 posted to Hevacomp Wiki by Duncan Brown on 1/25/2017 12:37:47 PM

	Product(s):	Bentley Hevacomp
	Version(s):	V8i (V26.xx.xx.xx)
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A

Disambiguation

If you receive a run time error 429 with this associate screen corruption then please see this document instead.

Problem

During the installation a lack of permissions have stopped components being registered correctly.

You should not normally need to reinstall the software

Solution

Check to see that the run time components are installed. Open Control Panel and select Uninstall a program:

From the list of available programs see if you can identify the following. Do not uninstall anything.

For Version 25 installations:

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
Bentley Hevacomp V8i 25.00.00.xx
(this may not appear with server/client installations)

For Version 26 installations:

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx
-or-
Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx

If any of these items do not exist for the relevant version, then consult this document to ensure you have a full and clean installation of the software.

Once we have ascertained we have the components installed correctly, navigate into the installation folder.

For Version 25 installations

Client installations

With 32bit Windows: C:\Program Files\Heva25\Programs\

With 64bit Windows: C:\Program Files (x86)\Heva25\Programs\

Server installations

Please check the Bentley Hevacomp launch icon target for the location of the installation folder.

For Version 26 installations

Client installations only

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\

With 64bit Windows: C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\

In this folder, locate these five programs:

Hevbanner.exe

HevenergyPlus.exe

DDB.exe

Netsys.exe

Nimbus.exe

For each program in turn, right click on them and select Run as administrator from the context menu. If required, provide an administrator password.

If you receive an onscreen message after running one of the programs, ignore the message. If the program opens, close it using normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

Tags: installation, Unexpected, 429, Hevacomp Mechanical and Electrical Designer, error

Run time error 429 or Unexpected Error; Quitting message

Duncan Brown — Tue, 08 Nov 2016 16:24:58 GMT

Revision 32 posted to Hevacomp Wiki by Duncan Brown on 11/8/2016 4:24:58 PM

	Product(s):	Bentley Hevacomp
	Version(s):	V8i (V26.xx.xx.xx)
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A

Disambiguation

If you receive a run time error 429 with this associate screen corruption then please see this document instead.

Problem

During the installation a lack of permissions have stopped components being registered correctly.

You should not normally need to reinstall the software

Solution

Check to see that the run time components are installed. Open Control Panel and select Uninstall a program:

From the list of available programs see if you can identify the following. Do not uninstall anything.

For Version 25 installations:

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
Bentley Hevacomp V8i 25.00.00.xx
(this may not appear with server/client installations)

For Version 26 installations:

Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx
-or-
Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx

If any of these items do not exist for the relevant version, then consult this document to ensure you have a full and clean installation of the software.

Once we have ascertained we have the components installed correctly, navigate into the installation folder.

For Version 25 installations

Client installations

With 32bit Windows: C:\Program Files\Heva25\Programs\

With 64bit Windows: C:\Program Files (x86)\Heva25\Programs\

Server installations

Please check the Bentley Hevacomp launch icon target for the location of the installation folder.

For Version 26 installations

Client installations only

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\

With 64bit Windows: C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\

In this folder, locate these five programs:

Hevbanner.exe

HevenergyPlus.exe

DDB.exe

Netsys.exe

Nimbus.exe

For each program in turn, right click on them and select Run as administrator from the context menu. If required, provide an administrator password.

If you receive an onscreen message after running one of the programs, ignore the message. If the program opens, close it using normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

Tags: installation, Unexpected, 429, Hevacomp Mechanical and Electrical Designer, error

Run time error 429 or Unexpected Error; Quitting message

Duncan Brown — Tue, 27 Sep 2016 15:24:46 GMT

Revision 31 posted to Hevacomp Wiki by Duncan Brown on 9/27/2016 3:24:46 PM

	Product(s):	Bentley Hevacomp
	Version(s):	V8i (V26.xx.xx.xx)
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A

Disambiguation

If you receive a run time error 429 with this associate screen corruption then please see this document instead.

Problem

During the installation a lack of permissions have stopped components being registered correctly.

You should not normally need to reinstall the software

Solution

Check to see that the run time components are installed. Open Control Panel and select Uninstall a program:

From the list of available programs see if you can identify the following. Do not uninstall anything.

For Version 25 installations:

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
Bentley Hevacomp V8i 25.00.00.xx
(this may not appear with server/client installations)

For Version 26 installations:

Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx
-or-
Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx

If any of these items do not exist for the relevant version, then consult this document to ensure you have a full and clean installation of the software.

Once we have ascertained we have the components installed correctly, navigate into the installation folder.

For Version 25 installations

Client installations

With 32bit Windows: C:\Program Files\Heva25\Programs\

With 64bit Windows: C:\Program Files (x86)\Heva25\Programs\

Server installations

Please check the Bentley Hevacomp launch icon target for the location of the installation folder.

For Version 26 installations

Client installations only

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\

With 64bit Windows: C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\

In this folder, locate these five programs:

Hevbanner.exe

HevenergyPlus.exe

DDB.exe

Netsys.exe

Nimbus.exe

For each program in turn, right click on them and select Run as administrator from the context menu. If required, provide an administrator password.

If you receive an onscreen message after running one of the programs, ignore the message. If the program opens, close it using normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

Tags: installation, Hevacomp, Unexpected Error Quitting

Run time error 429 or Unexpected Error; Quitting message

Duncan Brown — Thu, 15 Sep 2016 10:51:57 GMT

Revision 30 posted to Hevacomp Wiki by Duncan Brown on 9/15/2016 10:51:57 AM

	Product(s):	Bentley Hevacomp
	Version(s):	V8i (V26.xx.xx.xx)
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A

Disambiguation

If you receive a run time error 429 with this associate screen corruption then please see this document instead.

Problem

During the installation a lack of permissions have stopped components being registered correctly.

You should not normally need to reinstall the software

Solution

Check to see that the run time components are installed. Open Control Panel and select Uninstall a program:

From the list of available programs see if you can identify the following. Do not uninstall anything.

For Version 25 installations:

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
Bentley Hevacomp V8i 25.00.00.xx
(this may not appear with server/client installations)

For Version 26 installations:

Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx
-or-
Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx

If any of these items do not exist for the relevant version, then consult this document to ensure you have a full and clean installation of the software.

Once we have ascertained we have the components installed correctly, navigate into the installation folder.

For Version 25 installations

Client installations

With 32bit Windows: C:\Program Files\Heva25\Programs\

With 64bit Windows: C:\Program Files (x86)\Heva25\Programs\

Server installations

Please check the Bentley Hevacomp launch icon target for the location of the installation folder.

For Version 26 installations

Client installations only

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\

With 64bit Windows: C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\

In this folder, locate these five programs:

Hevbanner.exe

HevenergyPlus.exe

DDB.exe

Netsys.exe

Nimbus.exe

For each program in turn, right click on them and select Run as administrator from the context menu. If required, provide an administrator password.

If you receive an onscreen message after running one of the programs, ignore the message. If the program opens, close it using normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

Tags: installation, Hevacomp, Unexpected Error Quitting

Run time error 429 or Unexpected Error; Quitting message

Duncan Brown — Thu, 15 Sep 2016 10:37:16 GMT

Revision 29 posted to Hevacomp Wiki by Duncan Brown on 9/15/2016 10:37:16 AM

	Product(s):	Bentley Hevacomp
	Version(s):	V8i (V26.xx.xx.xx)
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A

Disambiguation

If you receive a run time error 429 with this associate screen corruption then please see this document instead.

Problem

During the installation a lack of permissions have stopped components being registered correctly.

You should not normally need to reinstall the software

Solution

Check to see that the run time components are installed. Open Control Panel and select Uninstall a program:

From the list of available programs see if you can identify the following. Do not uninstall anything.

For Version 25 installations:

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
Bentley Hevacomp V8i 25.00.00.xx
(this may not appear with server/client installations)

For Version 26 installations:

Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx
-or-
Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx

If any of these items do not exist for the relevant version, then consult this document to ensure you have a full and clean installation of the software.

Once we have ascertained we have the components installed correctly, navigate into the installation folder.

For Version 25 installations

Client installations

With 32bit Windows: C:\Program Files\Heva25\Programs\

With 64bit Windows: C:\Program Files (x86)\Heva25\Programs\

Server installations

Please check the Bentley Hevacomp launch icon target for the location of the installation folder.

For Version 26 installations

Client installations only

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\

With 64bit Windows: C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\

In this folder, locate these five programs:

Hevbanner.exe

HevenergyPlus.exe

DDB.exe

Netsys.exe

Nimbus.exe

For each program in turn, right click on them and select Run as administrator from the context menu. If required, provide an administrator password.

If you receive an onscreen message after running one of the programs, ignore the message. If the program opens, close it using normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

Tags: installation, Hevacomp, Unexpected Error Quitting

Unexpected Error; Quitting message

Duncan Brown — Thu, 15 Sep 2016 10:35:33 GMT

Revision 28 posted to Hevacomp Wiki by Duncan Brown on 9/15/2016 10:35:33 AM

	Product(s):	Bentley Hevacomp
	Version(s):	V8i (V26.xx.xx.xx)
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A

Disambiguation

If you receive a run time error 429 with this associate screen
corruption then please see this document instead.

Problem

During the installation a lack of permissions have stopped components being registered correctly.

You should not normally need to reinstall the software

Solution

The first step is to check that the run time components are installed. Open Control Panel and select Uninstall a program:

From the list of available programs see if you can identify the following. Do not uninstall anything.

For Version 25 installations:

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
Bentley Hevacomp V8i 25.00.00.xx
(this may not appear with server/client installations)

For Version 26 installations:

Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx
-or-
Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx

If any of these items do not exist for the relevant version, then consult this document to ensure you have a full and clean installation of the software.

Once we have ascertained we have the components installed correctly, navigate into the installation folder.

For Version 25 installations

Client installations

With 32bit Windows: C:\Program Files\Heva25\Programs\

With 64bit Windows: C:\Program Files (x86)\Heva25\Programs\

Server installations

Please check the Bentley Hevacomp launch icon target for the location of the installation folder.

For Version 26 installations

Client installations only

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\

With 64bit Windows: C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\

In this folder, locate these five programs:

Hevbanner.exe

HevenergyPlus.exe

DDB.exe

Netsys.exe

Nimbus.exe

For each program in turn, right click on them and select Run as administrator from the context menu. If required, provide an administrator password.

If you receive an onscreen message after running one of the programs, ignore the message. If the program opens, close it using normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

Tags: installation, Hevacomp, Unexpected Error Quitting

Unexpected Error; Quitting message

Duncan Brown — Thu, 15 Sep 2016 10:34:16 GMT

Revision 27 posted to Hevacomp Wiki by Duncan Brown on 9/15/2016 10:34:16 AM

	Product(s):	Bentley Hevacomp
	Version(s):	V8i (V26.xx.xx.xx)
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A

Disambiguation

If you receive a run time error 429 with this associate screen
corruption then please see this document instead.

Problem

During the installation a lack of permissions have stopped components being registered correctly.

You should not normally need to reinstall the software

Solution

The first step is to check that the run time components are installed. Open Control Panel and select Uninstall a program:

From the list of available programs see if you can identify the following. Do not uninstall anything.

For Version 25 installations:

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
Bentley Hevacomp V8i 25.00.00.xx
(this may not appear with server/client installations)

For Version 26 installations:

Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx
-or-
Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx

If any of these items do not exist for the relevant version, then consult this document to ensure you have a full and clean installation of the software.

Once we have ascertained we have the components installed correctly, navigate into the installation folder.

For Version 25 installations

Client installations

With 32bit Windows: C:\Program Files\Heva25\Programs\

With 64bit Windows: C:\Program Files (x86)\Heva25\Programs\

Server installations

Please check the Bentley Hevacomp launch icon target for the location of the installation folder.

For Version 26 installations

Client installations only

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\

With 64bit Windows: C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\

In this folder, locate these five programs:

Hevbanner.exe

HevenergyPlus.exe

DDB.exe

Netsys.exe

Nimbus.exe

For each program in turn, right click on them and select Run as administrator from the context menu. If required, provide an administrator password.

If you receive an onscreen message after running one of the programs, ignore the message. If the program opens, close it using normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

Tags: installation, Hevacomp, Unexpected Error Quitting

Unexpected Error; Quitting message

Duncan Brown — Thu, 15 Sep 2016 08:16:37 GMT

Revision 26 posted to Hevacomp Wiki by Duncan Brown on 9/15/2016 8:16:37 AM


	Applies To

	Product(s):	Hevacomp Mechanical Designer
	Version(s):	V8i
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

Overview

During the installation of the software - or when the software is run up after an installation - the user is presented with either an "Unexpected Error; Quitting" message.

This is usually due to UAC settings stopping COM objects and Dynamic Link Libraries (DLL's) from being registered correctly.

You do not need to uninstall and reinstall the software.
Please follow these instructions

Method

First check that the correct items are installed. Do not uninstall anything. This is just a check to see that these items are extant.

From the Control Panel select Programs and Features and ensure that you can find the following:

For Version 25:

1.Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
2.Bentley Hevacomp V8i 25.00.00.xx
(option 2 will not appear for server/client installations)

For Version 26:

1. Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx.xx

-or -

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx

(If any of these items do no exist for the version installed then please stop following this document and consult the documents in this section of Building Performance support solutions for help with downloading and installing Bentley Hevacomp software)

Now we have ascertained we have the correct components installed we should use My Computer or Windows Explorer, navigate to the installation folder of the software.

For Version 25:

For client installations:

With 32bit Windows: C:\Program Files\Heva25\

With 64bit Windows; C:\Program Files (x86)\Heva25\

For server installation:

Please check the Bentley Hevacomp launch icon for the location of Heva25

For Version 26:

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\

With 64bit Windows; C:\Program Files (x86)\Bentley\Hevacomp V8i\

For Version 25:
From the Heva25 folder, navigate into the Programs folder

For Version 26:
From the Hevacomp V8i folder, navigate in the Hevacomp folder

In this folder, locate these four programs:

HevBanner.Exe
HevEnergyPlus.Exe
DDB.Exe
Netsys.Exe

In turn, right-click on each of these programs and select the Run as Administrator option from the context menu. Provide an admin password is requested.

Note that you may receive an onscreen message after each program is run in this manner, or the program may open. If you receive a message click OK to cancel it. These messages are not important at this stage. If the program opens, then close it using the normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

External Links

Bentley homepage

HevacompMechanical Designer

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: installation, Hevacomp, Unexpected Error Quitting

Unexpected Error; Quitting message

Shane Regan — Thu, 08 Sep 2016 09:29:31 GMT

Revision 25 posted to Hevacomp Wiki by Shane Regan on 9/8/2016 9:29:31 AM


	Applies To

	Product(s):	Hevacomp Mechanical Designer
	Version(s):	V8i
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

Overview

During the installation of the software - or when the software is run up after an installation - the user is presented with either an "Unexpected Error; Quitting" message.

This is usually due to UAC settings stopping COM objects and Dynamic Link Libraries (DLL's) from being registered correctly.

You do not need to uninstall and reinstall the software.
Please follow these instructions

Method

First check that the correct items are installed. Do not uninstall anything. This is just a check to see that these items are extant.

From the Control Panel select Programs and Features and ensure that you can find the following:

For Version 25:

1.Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
2.Bentley Hevacomp V8i 25.00.00.xx
(option 2 will not appear for server/client installations)

For Version 26:

1. Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx.xx

Now we have ascertained we have the correct components installed we should use My Computer or Windows Explorer, navigate to the installation folder of the software.

For Version 25:

For client installations:

With 32bit Windows: C:\Program Files\Heva25\

With 64bit Windows; C:\Program Files (x86)\Heva25\

For server installation:

Please check the Bentley Hevacomp launch icon for the location of Heva25

For Version 26:

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\

With 64bit Windows; C:\Program Files (x86)\Bentley\Hevacomp V8i\

For Version 25:
From the Heva25 folder, navigate into the Programs folder

For Version 26:
From the Hevacomp V8i folder, navigate in the Hevacomp folder

In this folder, locate these four programs:

HevBanner.Exe
HevEnergyPlus.Exe
DDB.Exe
Netsys.Exe

In turn, right-click on each of these programs and select the Run as Administrator option from the context menu. Provide an admin password is requested.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

External Links

Bentley homepage

HevacompMechanical Designer

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: installation, Hevacomp, Unexpected Error Quitting

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Duncan Brown — Tue, 05 Jul 2016 11:10:46 GMT

Revision 24 posted to Hevacomp Wiki by Duncan Brown on 7/5/2016 11:10:46 AM


	Applies To

	Product(s):	Hevacomp Mechanical Designer
	Version(s):	V8i
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

Overview

During the installation of the software - or when the software is run up after an installation - the user is presented with either an "Unexpected Error; Quitting" or a "Run-time error 429, ACTIVE-X cannot create..." message.

This is usually due to UAC settings stopping COM objects and Dynamic Link Libraries (DLL's) from being registered correctly.

You do not need to uninstall and reinstall the software.
Please follow these instructions

Method

First check that the correct items are installed. Do not uninstall anything. This is just a check to see that these items are extant.

From the Control Panel select Programs and Features and ensure that you can find the following:

For Version 25:

1.Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
2.Bentley Hevacomp V8i 25.00.00.xx
(option 2 will not appear for server/client installations)

For Version 26:

1. Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx.xx

Now we have ascertained we have the correct components installed we should use My Computer or Windows Explorer, navigate to the installation folder of the software.

For Version 25:

For client installations:

With 32bit Windows: C:\Program Files\Heva25\

With 64bit Windows; C:\Program Files (x86)\Heva25\

For server installation:

Please check the Bentley Hevacomp launch icon for the location of Heva25

For Version 26:

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\

With 64bit Windows; C:\Program Files (x86)\Bentley\Hevacomp V8i\

For Version 25:
From the Heva25 folder, navigate into the Programs folder

For Version 26:
From the Hevacomp V8i folder, navigate in the Hevacomp folder

In this folder, locate these four programs:

HevBanner.Exe
HevEnergyPlus.Exe
DDB.Exe
Netsys.Exe

In turn, right-click on each of these programs and select the Run as Administrator option from the context menu. Provide an admin password is requested.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

______________________________________________________________________________________

Should the above not resolve the issue then it may be necessary to manually register the components used by the RSS reader, as follows:

Start a Command Prompt as Admin, paste in the relevant command below, and press Enter.

For a standard install on a 64bit version of Windows:

"C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\regasm.exe" Bentley.RSS.Standalone.dll /tlb:Bentley.RSS.Standalone.tlb

For 32bit Windows please use:

"C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\regasm.exe" Bentley.RSS.Standalone.dll /tlb:Bentley.RSS.Standalone.tlb

External Links

Bentley homepage

HevacompMechanical Designer

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: installation, Hevacomp, Unexpected Error Quitting

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Shane Regan — Fri, 17 Jun 2016 14:10:35 GMT

Revision 23 posted to Hevacomp Wiki by Shane Regan on 6/17/2016 2:10:35 PM


	Applies To

	Product(s):	Hevacomp Mechanical Designer
	Version(s):	V8i
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

Overview

This is usually due to UAC settings stopping COM objects and Dynamic Link Libraries (DLL's) from being registered correctly.

You do not need to uninstall and reinstall the software.
Please follow these instructions

Method

First check that the correct items are installed. Do not uninstall anything. This is just a check to see that these items are extant.

From the Control Panel select Programs and Features and ensure that you can find the following:

For Version 25:

1.Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
2.Bentley Hevacomp V8i 25.00.00.xx
(option 2 will not appear for server/client installations)

For Version 26:

1. Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx.xx

Now we have ascertained we have the correct components installed we should use My Computer or Windows Explorer, navigate to the installation folder of the software.

For Version 25:

For client installations:

With 32bit Windows: C:\Program Files\Heva25\

With 64bit Windows; C:\Program Files (x86)\Heva25\

For server installation:

Please check the Bentley Hevacomp launch icon for the location of Heva25

For Version 26:

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\

With 64bit Windows; C:\Program Files (x86)\Bentley\Hevacomp V8i\

For Version 25:
From the Heva25 folder, navigate into the Programs folder

For Version 26:
From the Hevacomp V8i folder, navigate in the Hevacomp folder

In this folder, locate these four programs:

HevBanner.Exe
HevEnergyPlus.Exe
DDB.Exe
Netsys.Exe

In turn, right-click on each of these programs and select the Run as Administrator option from the context menu. Provide an admin password is requested.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

______________________________________________________________________________________

Should the above not resolve the issue then it may be necessary to manually register the components used by the RSS reader, as follows:

Start a Command Prompt as Admin, paste in the relevant command below, and press Enter.

For a standard install on a 64bit version of Windows:

"<C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\regasm.exe>" Bentley.RSS.Standalone.dll /tlb:Bentley.RSS.Standalone.tlb

For 32bit Windows please use:

"<C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\regasm.exe>" Bentley.RSS.Standalone.dll /tlb:Bentley.RSS.Standalone.tlb

External Links

Bentley homepage

HevacompMechanical Designer

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: installation, Hevacomp, Unexpected Error Quitting

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Shane Regan — Fri, 17 Jun 2016 14:05:16 GMT

Revision 22 posted to Hevacomp Wiki by Shane Regan on 6/17/2016 2:05:16 PM


	Applies To

	Product(s):	Hevacomp Mechanical Designer
	Version(s):	V8i
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

Overview

This is usually due to UAC settings stopping COM objects and Dynamic Link Libraries (DLL's) from being registered correctly.

You do not need to uninstall and reinstall the software.
Please follow these instructions

Method

First check that the correct items are installed. Do not uninstall anything. This is just a check to see that these items are extant.

From the Control Panel select Programs and Features and ensure that you can find the following:

For Version 25:

1.Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
2.Bentley Hevacomp V8i 25.00.00.xx
(option 2 will not appear for server/client installations)

For Version 26:

1. Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx.xx

Now we have ascertained we have the correct components installed we should use My Computer or Windows Explorer, navigate to the installation folder of the software.

For Version 25:

For client installations:

With 32bit Windows: C:\Program Files\Heva25\

With 64bit Windows; C:\Program Files (x86)\Heva25\

For server installation:

Please check the Bentley Hevacomp launch icon for the location of Heva25

For Version 26:

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\

With 64bit Windows; C:\Program Files (x86)\Bentley\Hevacomp V8i\

For Version 25:
From the Heva25 folder, navigate into the Programs folder

For Version 26:
From the Hevacomp V8i folder, navigate in the Hevacomp folder

In this folder, locate these four programs:

HevBanner.Exe
HevEnergyPlus.Exe
DDB.Exe
Netsys.Exe

In turn, right-click on each of these programs and select the Run as Administrator option from the context menu. Provide an admin password is requested.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

______________________________________________________________________________________________

Should the above not resolve the issue then it may be necessary to manually register the components used by the RSS reader, as follows:

Start a Command Prompt as Admin, paste in the relevant command below, and press Enter.

For a standard install on a 64bit version of Windows:

"<C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\regasm.exe>" Bentley.RSS.Standalone.dll /tlb:Bentley.RSS.Standalone.tlb"

For 32bit Windows please use:

"<C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\regasm.exe>" Bentley.RSS.Standalone.dll /tlb:Bentley.RSS.Standalone.tlb"

External Links

Bentley homepage

HevacompMechanical Designer

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: installation, Hevacomp, Unexpected Error Quitting

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Shane Regan — Fri, 17 Jun 2016 14:04:32 GMT

Revision 21 posted to Hevacomp Wiki by Shane Regan on 6/17/2016 2:04:32 PM


	Applies To

	Product(s):	Hevacomp Mechanical Designer
	Version(s):	V8i
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

Overview

This is usually due to UAC settings stopping COM objects and Dynamic Link Libraries (DLL's) from being registered correctly.

You do not need to uninstall and reinstall the software.
Please follow these instructions

Method

First check that the correct items are installed. Do not uninstall anything. This is just a check to see that these items are extant.

From the Control Panel select Programs and Features and ensure that you can find the following:

For Version 25:

1.Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
2.Bentley Hevacomp V8i 25.00.00.xx
(option 2 will not appear for server/client installations)

For Version 26:

1. Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx.xx

Now we have ascertained we have the correct components installed we should use My Computer or Windows Explorer, navigate to the installation folder of the software.

For Version 25:

For client installations:

With 32bit Windows: C:\Program Files\Heva25\

With 64bit Windows; C:\Program Files (x86)\Heva25\

For server installation:

Please check the Bentley Hevacomp launch icon for the location of Heva25

For Version 26:

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\

With 64bit Windows; C:\Program Files (x86)\Bentley\Hevacomp V8i\

For Version 25:
From the Heva25 folder, navigate into the Programs folder

For Version 26:
From the Hevacomp V8i folder, navigate in the Hevacomp folder

In this folder, locate these four programs:

HevBanner.Exe
HevEnergyPlus.Exe
DDB.Exe
Netsys.Exe

In turn, right-click on each of these programs and select the Run as Administrator option from the context menu. Provide an admin password is requested.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

______________________________________________________________________________________________

Should the above not resolve the issue then it may be necessary to manually register the components used by the RSS reader, as follows:

Start a Command Prompt as Admin, paste in the relevant command below, and press Enter.

For a standard install on a 64bit version of Windows:

"<C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\regasm.exe>" Bentley.RSS.Standalone.dll /tlb:Bentley.RSS.Standalone.tlb"

For 32bit Windows please use:

"<C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\regasm.exe>" Bentley.RSS.Standalone.dll /tlb:Bentley.RSS.Standalone.tlb"

External Links

Bentley homepage

HevacompMechanical Designer

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: installation, Hevacomp, Unexpected Error Quitting

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Shane Regan — Fri, 17 Jun 2016 14:04:09 GMT

Revision 20 posted to Hevacomp Wiki by Shane Regan on 6/17/2016 2:04:09 PM


	Applies To

	Product(s):	Hevacomp Mechanical Designer
	Version(s):	V8i
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

Overview

This is usually due to UAC settings stopping COM objects and Dynamic Link Libraries (DLL's) from being registered correctly.

You do not need to uninstall and reinstall the software.
Please follow these instructions

Method

First check that the correct items are installed. Do not uninstall anything. This is just a check to see that these items are extant.

From the Control Panel select Programs and Features and ensure that you can find the following:

For Version 25:

1.Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
2.Bentley Hevacomp V8i 25.00.00.xx
(option 2 will not appear for server/client installations)

For Version 26:

1. Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx.xx

Now we have ascertained we have the correct components installed we should use My Computer or Windows Explorer, navigate to the installation folder of the software.

For Version 25:

For client installations:

With 32bit Windows: C:\Program Files\Heva25\

With 64bit Windows; C:\Program Files (x86)\Heva25\

For server installation:

Please check the Bentley Hevacomp launch icon for the location of Heva25

For Version 26:

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\

With 64bit Windows; C:\Program Files (x86)\Bentley\Hevacomp V8i\

For Version 25:
From the Heva25 folder, navigate into the Programs folder

For Version 26:
From the Hevacomp V8i folder, navigate in the Hevacomp folder

In this folder, locate these four programs:

HevBanner.Exe
HevEnergyPlus.Exe
DDB.Exe
Netsys.Exe

In turn, right-click on each of these programs and select the Run as Administrator option from the context menu. Provide an admin password is requested.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

______________________________________________________________________________________________

Should the above not resolve the issue then it may be necessary to manually register the components used by the RSS reader, as follows:

Start a Command Prompt as Admin, paste in the relevant command below, and press Enter.

For a standard install on a 64bit version of Windows:

"<C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\regasm.exe>" Bentley.RSS.Standalone.dll /tlb:Bentley.RSS.Standalone.tlb"

For 32bit Windows please use:

"<C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\regasm.exe>" Bentley.RSS.Standalone.dll /tlb:Bentley.RSS.Standalone.tlb"

External Links

Bentley homepage

HevacompMechanical Designer

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: installation, Hevacomp, Unexpected Error Quitting

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Shane Regan — Fri, 17 Jun 2016 14:03:19 GMT

Revision 19 posted to Hevacomp Wiki by Shane Regan on 6/17/2016 2:03:19 PM


	Applies To

	Product(s):	Hevacomp Mechanical Designer
	Version(s):	V8i
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

Overview

This is usually due to UAC settings stopping COM objects and Dynamic Link Libraries (DLL's) from being registered correctly.

You do not need to uninstall and reinstall the software.
Please follow these instructions

Method

First check that the correct items are installed. Do not uninstall anything. This is just a check to see that these items are extant.

From the Control Panel select Programs and Features and ensure that you can find the following:

For Version 25:

1.Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
2.Bentley Hevacomp V8i 25.00.00.xx
(option 2 will not appear for server/client installations)

For Version 26:

1. Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx.xx

Now we have ascertained we have the correct components installed we should use My Computer or Windows Explorer, navigate to the installation folder of the software.

For Version 25:

For client installations:

With 32bit Windows: C:\Program Files\Heva25\

With 64bit Windows; C:\Program Files (x86)\Heva25\

For server installation:

Please check the Bentley Hevacomp launch icon for the location of Heva25

For Version 26:

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\

With 64bit Windows; C:\Program Files (x86)\Bentley\Hevacomp V8i\

For Version 25:
From the Heva25 folder, navigate into the Programs folder

For Version 26:
From the Hevacomp V8i folder, navigate in the Hevacomp folder

In this folder, locate these four programs:

HevBanner.Exe
HevEnergyPlus.Exe
DDB.Exe
Netsys.Exe

In turn, right-click on each of these programs and select the Run as Administrator option from the context menu. Provide an admin password is requested.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

______________________________________________________________________________________________

Should the above not resolve the issue then it may be necessary to manually register the components used by the RSS reader, as follows:

Start a Command Prompt as Admin, paste in the relevant command below, and press Enter.

For a standard install on a 64bit version of Windows:

"<C:\Program Files (x86)\Bentley\Hevacomp V8i\Hevacomp\regasm.exe>" Bentley.RSS.Standalone.dll /tlb:Bentley.RSS.Standalone.tlb"

For 32bit Windows please use:

"<C:\Program Files\Bentley\Hevacomp V8i\Hevacomp\regasm.exe>" Bentley.RSS.Standalone.dll /tlb:Bentley.RSS.Standalone.tlb"

External Links

Bentley homepage

HevacompMechanical Designer

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: installation, Hevacomp, Unexpected Error Quitting

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Shane Regan — Tue, 14 Jun 2016 09:01:03 GMT

Revision 18 posted to Hevacomp Wiki by Shane Regan on 6/14/2016 9:01:03 AM


	Applies To

	Product(s):	Hevacomp Mechanical Designer
	Version(s):	V8i
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

Overview

During the installation of the software - or when the software is run up after an installation - the user is presented with either an "Unexpected Error; Quitting" or an "ACTIVE-X cannot create..." message.

This is usually due to UAC settings stopping COM objects and Dynamic Link Libraries (DLL's) from being registered correctly.

You do not need to uninstall and reinstall the software.
Please follow these instructions

Method

First check that the correct items are installed. Do not uninstall anything. This is just a check to see that these items are extant.

From the Control Panel select 'Add/Remove programs' (Windows XP) or Programs and Features (Win Vista, Win 7 and Win 8) and ensure that you can find the following:

For Version 25:

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
Bentley Hevacomp V8i 25.00.00.xx
(option 2 will not appear for server/client installations)

For Version 26:

Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx.xx

Now we have ascertained we have the correct components installed we should use My Computer or Windows Explorer, navigate to the installation folder of the software.

For Version 25:

For client installations:

With 32bit Windows: C:\Program Files\Heva25\

With 64bit Windows; C:\Program Files (x86)\Heva25\

For server installation:

Please check the Bentley Hevacomp launch icon for the location of Heva25

For Version 26:

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\

With 64bit Windows; C:\Program Files (x86)\Bentley\Hevacomp V8i\

For Version 25:
From the Heva25 folder, navigate into the Programs folder

For Version 26:
From the Hevacomp V8i folder, navigate in the Hevacomp folder

In this folder, locate these four programs:

HevBanner.Exe
HevEnergyPlus.Exe
DDB.Exe
Netsys.Exe

In turn, right-click on each of these programs and select the Run as Administrator option from the context menu. Provide an admin password is requested.

Note that you may receive an onscreen message after each program is run in this manner, or the program may open. If you receive a message click OK to cancel it. These messages are not important at this stage. If the program opens, then close it using the normal methods.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

External Links

Bentley homepage

HevacompMechanical Designer

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: installation, Hevacomp, Unexpected Error Quitting

Unexpected Error; Quitting message (or ACTIVE-X error) during installation or when running software

Duncan Brown — Tue, 10 Mar 2015 12:23:44 GMT

Revision 17 posted to Hevacomp Wiki by Duncan Brown on 3/10/2015 12:23:44 PM


	Applies To

	Product(s):	Hevacomp Mechanical Designer
	Version(s):	V8i
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

Overview

This is usually due to UAC settings stopping COM objects and Dynamic Link Libraries (DLL's) from being registered correctly.

You do not need to uninstall and reinstall the software.
Please follow these instructions

Method

First check that the correct items are installed. Do not uninstall anything. This is just a check to see that these items are extant.

From the Control Panel select 'Add/Remove programs' (Windows XP) or Programs and Features (Win Vista, Win 7 and Win 8) and ensure that you can find the following:

For Version 25:

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx
Bentley Hevacomp V8i 25.00.00.xx
(option 2 will not appear for server/client installations)

For Version 26:

Run Time Components for Bentley Hevacomp V8i 26.xx.xx.xx.xx

Now we have ascertained we have the correct components installed we should use My Computer or Windows Explorer, navigate to the installation folder of the software.

For Version 25:

For client installations:

With 32bit Windows: C:\Program Files\Heva25\

With 64bit Windows; C:\Program Files (x86)\Heva25\

For server installation:

Please check the Bentley Hevacomp launch icon for the location of Heva25

For Version 26:

With 32bit Windows: C:\Program Files\Bentley\Hevacomp V8i\

With 64bit Windows; C:\Program Files (x86)\Bentley\Hevacomp V8i\

For Version 25:
From the Heva25 folder, navigate into the Programs folder

For Version 26:
From the Hevacomp V8i folder, navigate in the Hevacomp folder

In this folder, locate these four programs:

HevBanner.Exe
HevEnergyPlus.Exe
DDB.Exe
Netsys.Exe

In turn, right-click on each of these programs and select the Run as Administrator option from the context menu. Provide an admin password is requested.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

External Links

Bentley homepage

HevacompMechanical Designer

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: installation, Hevacomp, Unexpected Error Quitting

Unexpected Error; Quitting message (or ACTIVE-X error) during installation or when running software

Duncan Brown — Fri, 06 Mar 2015 11:15:36 GMT

Revision 16 posted to Hevacomp Wiki by Duncan Brown on 3/6/2015 11:15:36 AM


	Applies To

	Product(s):	Hevacomp Mechanical Designer
	Version(s):	V8i
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

Overview

This is usually due to UAC settings stopping COM objects and Dynamic Link Libraries (DLL's) from being registered correctly.

You do not need to uninstall and reinstall the software.
Please follow these instructions

Method

First check that the correct items are installed. Do not uninstall anything. This is just a check to see that these items are extant.

From the Control Panel select 'Add/Remove programs' (Windows XP) or Programs and Features (Win Vista, Win 7 and Win 8) and ensure that you can find the following:

Run Time Components for Bentley Hevacomp V8i 25.xx.xx.xx.xx"
Bentley Hevacomp V8i 25.00.00.xx
(option 2 will not appear for server/client installations)

(If any of these items do no exist then please stop following this document and consult the document here for downloading Bentley Hevacomp software, and here for installing Bentley Hevacomp software.)

Now we have ascertained we have the correct components installed we should use My Computer or Windows Explorer, navigate to the installation folder of the software.

For client installations:

With 32bit Windows: C:\Program Files\Heva25\

With 64bit Windows; C:\Program Files (x86)\Heva25\

For server installation:

Please check the Bentley Hevacomp launch icon for the location of Heva25

From the Heva25 folder, navigate into the Programs folder.

In the Programs folder, locate these four programs:

HevBanner.Exe
HevEnergyPlus.Exe
DDB.Exe
Netsys.Exe

In turn, right-click on each of these programs and select the Run as Administrator option from the context menu. Provide an admin password is requested.

Once all of the programs have been run in this manner you should be able to run your software correctly from the Bentley Hevacomp V8i icon, or from the Start menu link.

External Links

Bentley homepage

HevacompMechanical Designer

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

Tags: installation, Hevacomp, Unexpected Error Quitting

Unexpected Error; Quitting message, or Run time error 429

Unexpected Error; Quitting message, or Run time error 429

Problem

Solution

Run time error 429 or Unexpected Error; Quitting message

Problem

Solution

Run time error 429 or Unexpected Error; Quitting message

Problem

Solution

Run time error 429 or Unexpected Error; Quitting message

Problem

Solution

Run time error 429 or Unexpected Error; Quitting message

Problem

Solution

Run time error 429 or Unexpected Error; Quitting message

Problem

Solution

Run time error 429 or Unexpected Error; Quitting message

Problem

Solution

Run time error 429 or Unexpected Error; Quitting message

Problem

Solution

Unexpected Error; Quitting message

Problem

Solution

Unexpected Error; Quitting message

Problem

Solution

Unexpected Error; Quitting message

Overview

Method

See Also

External Links

Comments or Corrections?

Unexpected Error; Quitting message

Overview

Method

See Also

External Links

Comments or Corrections?

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Overview

Method

See Also

External Links

Comments or Corrections?

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Overview

Method

See Also

External Links

Comments or Corrections?

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Overview

Method

See Also

External Links

Comments or Corrections?

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Overview

Method

See Also

External Links

Comments or Corrections?

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Overview

Method

See Also

External Links

Comments or Corrections?

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message

Overview

Method

See Also

External Links

Comments or Corrections?

Runtime Error 429 (Active-X) or Unexpected Error; Quitting message