Fiber module opening problems

Hello,

I am having problems in fiber module open times.

Average time of 2.30 minutes How can I improve this answer?

kind regards
Miguel
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  • Hi Miguel--

    We are currently working a SR from Claro-Argentina for this issue.{SrvReqNo:[7001256193] It takes a long time to open the module)  ..is this your company?

    There are many issues that could cause slowness in application loading...from hardware resource issues, to network issues, or to other software and configurations. We would need more information concerning this. What operating system is being used, how much RAM, what processor? What version of the Bentley Comms software is being used? What are the Trace Route results from the client to the server? Is BSI logging enabled--if so, please send us the log files. 

    Thanks,

    Dan Gordon