CONNECTION Client doesn't support Synchro PRO

Synchro PRO becomes operational in CONNECTION Client after actions Bentley channel/order desk refereed to Partner IT

A  few days later after the new release of CONNECTION Client was upgraded by Bentley Developers, this issue appeared again. On another PC it works fine. The service ticket was re-opened; it is not resolved till now.

Now the issue with the CONNECTION Client seems resolved. I'll describe the summary for the fellow SYNCHRO colleagues:

• We found after CC Release in June, that in a short time the fault message appeared again.
• I found that Trace/Log files retain in C:\Users\MyName\AppData\Local\Bentley, and NOT erased after CC update or re-installation.
• After may (manual) delete these files, and release CONNECTION Client 28/10/2021, the problem not appeared anymore.