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NWD Autoplant slow in Navisworks properties and export from Navisworks to Synchro not working.

We have NWDs with many files in it, from different sources, format. Some are from Autoplant. All other files made with basic cad, Revit, Smartplant, Tekkla etc work fine. First issue we have is with Autoplant files, even if they are displayed well in Navisworks, they are slow to inquiry... When you click on one object to see the properties, may take minutes before showing one of them.  Also, All the files/layers from NWCs, NWDs can be exported to 3d PDF and Synchro, with all the source application user attributes, like smartplant attributes.  Except the files made with Autoplant , those will NOT export? hour glass goes on for ever..

Note: Export Autoplant from Navisworks in some format or options works well (tested many format) as long as we are not exporting the user attributes. All export with user attributes from Autoplant files failed. 

Is there any solutions, tips from Autoplant users who export NWC, NWD files, resolved the slow property inquiries an/or use Autoplant with Synchro too?

I put the two issues, slow property inquiry and export failing of properties because it looks like they could be related...  

PS I don't have Autoplant, just have Navisworks files...

Synchro allows us to convert Navisworks files back to stand .ifc and we want the user attributes from Autoplant files to bring as standard exchange format for integration in multiple software we have.