Synchro Control Extremely slow


I'm working with Synchro using iModel through Synchro Control, but I'm experiencing extremely slow performance, and sometimes it becomes impossible to use.

I've already updated my workstation and worked with our IT team to perform all possible tests, but everything appears to be working flawlessly.

I really need some help to solve this issue with slow performance while using Synchro Control.

One more information, I have the same issue when I try to use the Synchro Field.

Internet Connection

Computer information

Below the another users´s question from communities that appears having the same trouble

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