I have uploaded an iModel to Synchro Control and when I try to view it, I am getting a network error and Synchro Control says there is no iModel uploaded. However, when I try to upload again, it makes me delete the old Model first, so there is obviously a model already uploaded. I've tried Chrome, Firefox, & Edge. I've also tried different networks & offices to see if my connections were the issue, no luck.
Can you please add me to the Control project? Also, upload the SP file in the Documents and I will have a go with it.
I am able to access the iModel. Could you ask one of your colleagues to try this? I am guessing there's a hiccup in the service with your login.
They are getting the same errors and cannot see the model either.
If you are able to access other projects, just not this one, then we can rule out any firewall/windows defender issues. But I will ask you to create a critical Service Request for the swiftest resolution.