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SYNCHRO Construction Solution Wiki
SYNCHRO 4D Pro - Best Practices, FAQ and Troubleshooting
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SYNCHRO 4D Pro - Best Practices, FAQ and Troubleshooting
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Collaborating on a cloud-hosted 4D project
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Frequently Asked Questions
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Troubleshooting
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Working from home with SYNCHRO
Regarding the Navisworks support version of plugin
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SYNCHRO 4D Pro - Best Practices, FAQ and Troubleshooting
Each of the following sections contains helpful step by step answers to common questions
Collaborating on a cloud-hosted 4D project
Frequently Asked Questions
Troubleshooting
Collaborating on a cloud-hosted 4D project
Setting up a 4D Project in SYNCHRO Control
Adding users to a SYNCHRO Control project and managing permissions
Choosing between SYNCHRO 4D Pro importers and iModel Connections to add 3D models
Opening a SYNCHRO Control project in SYNCHRO 4D Pro
Collaborating on a project in SYNCHRO 4D Pro
Reviewing the 4D Project in SYNCHRO Control
Synchronizing updated 3D Models
Re-submit offline changes
Differences compared to SYNCHRO Workgroup Project (SWP)
Known Issues
Frequently Asked Questions
General FAQ
Sharing SP files in view-only mode with stakeholders
Can you customize shortcut keys?
How do I apply my settings in SYNCHRO to another computer?
How to improve 3D performance especially when working on a large project?
Is it possible to share all the settings under SYNCHRO Pro Options from one system to another?
Is it possible to share or deploy a customized Ribbon for multiple computers?
Is it possible to customize the Ribbon at the button level?
Can we use SYNCHRO Pro with MacOS?
How do I get a SYNCHRO certification?
Resources
When should I use Temporary vs Maintain Appearance Profiles?
When using the Resource Creation Wizard, which option should I choose?
Can I edit the Resource tree imported from IFC? Why don't the 3D objects imported from IFC have User Field values?
How can I use different growth simulations for different resources?
What's the best way to calculate weighted Task % Completion based on Resource Statuses?
After assigning the Resource Statuses, why don’t I see the color change in the 3D View?
How can I delete all Resource Status history from the model?
Import/Export/Synchronise Schedules
How do I import baseline data from Primavera P6?
When synchronising my schedule, should I use Synchronise, Consolidate, Integrate, or Skip?
Can I import multiple interlinked projects from P6?
Is there a way of importing Tasks from another scheduling software by establishing parent-child relationship?
Import/Export/Synchronize Models
How do I bring in model changes from Revit?
Merging Two Synchro Files
Exporting a subset of a Navisworks file
Interoperability
Why can’t I see any see any geometry when I export an FBX animation from SYNCHRO Pro to 3DS Max?
Is SYNCHRO Pro compatible with schedules form PMA Netpoint?
Why do I keep getting errors or a blank progress bar on exporting to Microsoft Excel?
How can I import Reality Meshes or Point Cloud models in SYNCHRO Pro?
Is it possible to send or synchronize 4D data from SYNCHRO Pro to Navisworks?
How do I import Bentley OpenRoads models to SYNCHRO Pro?
Why are all the models exported from Navisworks showing disjointed geometry in SYNCHRO Pro?
Why can't I see material textures on my model when exporting from Revit using the SYNCHRO Plugin?
I imported an OBJ file within SYNCHRO Pro, but I don’t its not visible in the 3D View, even though its loaded under 3D Objects window
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Why are different geometries, imported from a single model from SketchUp, showing up at different locations within SYNCHRO Pro?
Why is SYNCHRO Pro freezing when exporting the model as an FBX animation?
Can I use Navisworks Simulate or Freedom to export a model for 4D simulation in SYNCHRO Pro?
When importing models from Navisworks, why are all the units automatically being converter from Feet to Meter?
Is it possible to delete a 3D Object directly from SYNCHRO Pro?
After importing the model from Navisworks to SYNCHRO Pro, why do I only see the top hierarchy of the 3D Objects tree structure?
Why can't I see a lot of IFC properties in SYNCHRO Pro that are visible in Solibri?
Why I don’t have any physical properties like volume and area, when importing an IFC model exported from Autodesk Revit?
Why can’t I see the 2D Text when importing an SPX generated from Navisworks using Synchro Plugin?
Scheduling
Is it possible to expand the number of characters allowed in Activity Codes?
Why can’t I navigate the Gantt Chart with a project with Tasks spanning upwards of 100yrs?
How can I generate report for a time-distributed Resource utilization?
When I export an animation, the focus time does not display ‘Week 1’ when the construction starts. Can I change the construction start week manually?
How can I turn of link lines in the Gantt chart?
How do we merge two separate SYNCHRO Pro SP files into one Master SP file?
Can I use SYNCHRO Scheduler to modify SYNCHRO Pro files?
After recording Actual Finish Date for a Task A and Rescheduling, why does its successor Task B, with FS relationship, moves to the start of the Task A instead of starting after Task A finished date?
How can I get an S-Curve from SYNCHRO Pro to Excel?
Why doesn't the Task progress finish line (blue fill) end at the Data Date line (vertical blue dotted line)?
3D Objects & 3D Paths
Can I subdivide multiple objects simultaneously?
How do I import an aerial photo of the site?
How do I change the speed of an object on a 3D path?
Can I import 3D paths generated in Autodesk Civil 3D?
Why the Equipment with an assigned 3D path doesn’t follow the keyframes and keeps jumping to its original position?
3D View
How can I change the font size and title of the Legend?
Is there a way to automatically subdivide 3D Objects based on Grids or Levels?
How do I import Grids and Level lines into SYNCHRO Pro?
When I try selecting a 3D Objects through mouse left-click, it doesn't always select the object and/or shifts the geometry if selected.
Is it possible to show a Dynamic Legend that only displays colors active in the 3D View?
How can I make a 3D Object transparent in the 3D View?
How do I hide separation lines showing between different 3D Objects on the same plane in the animation?
How do I change the order of Legend?
When I select any Task, why are all the Resources assigned to it are being automatically selected?
Why is the 3D Object disappearing when I subdivide it into multiple splits?
When I use Ctrl+G to create a Resource Group, why is there no window asking to enter the name anymore, but assigned a default name instead?
Filtering
How can I filter by all activities under a WBS level?
Show only 3D Objects assigned to Tasks
User Fields
User Field Formula when some values aren't assigned
Creating a User Field Graph
Calculating total volume of a Resource from its sub resources (child resources)
Is there a way to display Budgeted Cost of different Resource types - Material, Human or Equipment, in separate task columns?
Why are the User Field calculations not displaying results in decimal values below 0 (Ex 1/8 = 0.125 but rounds up to 1)?
How do I add up the Volume of all the 3D Objects assigned to the Task?
Project Controls
Using Script to rename tasks
Is there a way to display progress rate as a percentage based on a reference date?
How can I assign 3D Objects to Resource based on matching Properties or User Fields?
How can I change the Appearance Profile of all the Resources having a specific Property or User Field Value.
How can I assign a new User Field ‘Test_Field’ to all the Resources that an existing User Field containing 'Exist_Field' in the name?
How can I see Cost performance Index (CPI) as a column in the Task list?
How can I update Task % complete based on the number of Resources assigned to the Task and their actual Resource Status?
How can I automatically assign Resources with certain UFC to certain Tasks having a a specific Appearance Profile?
Can we set Appearance Profiles within SYNCHRO Pro, that were defined in P6?
Is it possible to group 3D components using a 3D User Field, in order to create Resources?
Animations & Reports
Can I change the Timeline from weeks to days?
Is it possible to have multiple views with different animations?
How can I rotate the camera angle in two windows at once?
Exporting a weekly report with multiple views
How do I compare Baseline vs Actual schedules in the 4D model?
Is it possible to display activity names in the animation while it's playing?
How do I speed up or slow down parts of my animation?
How can I get the Gantt Chart to scroll in my Animation Export?
What are the best practices for animation export settings?
How do I configure x246vfw - H.264/MPEG-4 codec?
Is it possible to remove shadows from images rendered through Iray?
Can I change the sky/background color of images rendered through Iray?
Why is the first few seconds of the exported animation blank?
How can I display % Complete with a Filtered Task textual frame while exporting an animation?
Is it possible to resize the Gantt Chart width in the Animation?
Can I create an Animation skipping all breaks, weekends or non-work hours?
Troubleshooting
Known Issues
SYNCHRO Pro - 4D Pro Trial message window when upgrading to 2019.2 (v6.2)
SYNCHRO Pro - DWG import with Error "Resource Manager is not correctly installed"
SYNCHRO Pro - License was not activated. [CONNECT License Client SDK did not initialize successfully]
SYNCHRO Pro - Upgrading to v6.2.2.0 may require uninstallation of previous version and additional cleanup
SYNCHRO Pro - Growth simulation and Cutting Plane limitations in Iray render mode
General Troubleshooting
Synchro crashes before opening
After rescheduling, the task dates don't match those in my source schedule (P6, Asta, Microsoft Project)
Import, Export, Synchronize
Error: Could not create an output .xls data source. Please install the appropriate ODBC driver.
My SP file has been corrupted. Can it be recovered?
I cannot see my 3D models after import
I cannot see my 2D models after import
Equipment models import far away from my model
3D
When I select any object, all objects are selected
How do I hide Distance Measurements in the 3D View?
Object Texture (Material) disappears after subdivision
The manipulator arrows are not displayed when I select Edit>Simple Manipulator
Objects disappearing or changing geometry on 3D Subdivision
Why can’t I assign any objects to tasks?
FBX animation doesn't look right in 3DS Max Design
Working with .OBJ in SYNCHRO Pro
FAQ
best practices
Synchro PRO
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Created by
Kate Hester
When:
Wed, Mar 13 2019 9:19 AM
Last revision by
Alex Buzan
When:
Mon, Nov 30 2020 1:27 PM
Revisions:
50
Comments:
0
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