Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
SYNCHRO Construction Solution
  • Product Communities
SYNCHRO Construction Solution
SYNCHRO 4D Wiki SYNCHRO Pro - 4D Pro Trial message window when upgrading to 2019.2 (v6.2)
    • Sign In
    • Features - SYNCHRO 4D Pro
    • Learning Resources
    • -SYNCHRO 4D Wiki
      • -SYNCHRO 4D Pro
        • +SYNCHRO 4D Pro - Best Practices
        • +Plugins and Tools
        • +SYNCHRO 4D Releases
        • +FAQ
        • -SYNCHRO 4D Pro - Troubleshooting
          • -Known Issues - SYNCHRO 4D
            • Log4j security concern (render_farm_client.jar) found in SYNCHRO Pro or SYNCHRO 4D Pro installation directory
            • SYNCHRO Pro - 4D Pro Trial message window when upgrading to 2019.2 (v6.2)
            • SYNCHRO Pro - DWG import with Error "Resource Manager is not correctly installed"
            • SYNCHRO Pro - License was not activated. [CONNECT License Client SDK did not initialize successfully]
            • SYNCHRO Pro - Issue upgrading to v6.2.2.0 after uninstalling previous version
            • SYNCHRO Pro - Growth simulation and Cutting Planes limitations in Iray render mode
          • +General Troubleshooting
          • +Import, Export, Synchronize
          • +3D
        • Unable to install Synchro 4D PRO
        • +SYNCHRO 4D Pro Guide (Work in Progress)
      • +SYNCHRO Modeler
      • +SYNCHRO 4D Schedule API
    • Upgrading from SYNCHRO Pro (and SWP) to 4D Pro (and Control)

     
     Questions about this article, topic, or product? Click here. 

    SYNCHRO Pro - 4D Pro Trial message window when upgrading to 2019.2 (v6.2)

    "Trial Expired, SYNCHRO 4D Pro" or "SYNCHRO 4D Pro Trial" message window when upgrading to 2019.2 (v6.2)

    SYNCHRO 4D Pro is a new license introduced to 2019.2 (v6.2) that enables the iModel functionality in addition to the traditional Pro license, which is why users upgrading to 2019.2 will get a notification about a 7 day trial for the SYNCHRO 4D Pro license. SYNCHRO Pro will continue to work as it always has after the 7 day for 4D Pro (iModel) trial ends. Since the names of the licenses are so similar, this may cause some confusion.

    SYNCHRO 4D Pro includes beta features for iModel integration. User may be prompted with a message window after upgrade which says “SYNCHRO 4D Pro trial” message window. User can cancel or close the message window to proceed with the trial. SYNCHRO Pro will continue to work as normal. After 7 days when 4D Pro license expires, SYNCHRO Pro will detect that entitlement is expired and will disable Options>Plugin modules setting for iModel so that the license is not checked for on opening Pro anymore and the dialog about expired license will not be raised again. User can disable this setting earlier if they do not want to see trial license message or use iModel features in Options> Plugin, uncheck iModel.

    The trial period notification the user receives is for the SYNCHRO 4D Pro license (iModel related features) only. SYNCHRO Pro will continue to work as it always has after the 7 day for 4D Pro (iModel) trial ends.

    Solution

    User can disable this setting earlier if they do not want to see trial license message or use iModel features in Options> Plugin, uncheck iModel. Click OK. 

    Close Pro. Restarting SYNCHRO Pro will not prompt the 4D Pro trial message anymore. 

    • Share
    • History
    • More
    • Cancel
    • Jacqueline Chen Created by Bentley Colleague Jacqueline Chen
    • When: Wed, Aug 19 2020 11:42 AM
    • Jacqueline Chen Last revision by Bentley Colleague Jacqueline Chen
    • When: Thu, Feb 17 2022 4:26 PM
    • Revisions: 8
    • Comments: 0
    Recommended
    Related
    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2023 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies