Are mobile platform(Andriod,iOS) browsers supported?On devices I tried always get neverending "Please wait, loading..." message
Hi Oto,
Can you tell us what devices and browser you are using?
Design Review works on my (chrome) Samsung S8 for example..
Doesn't open on Nokia 5.1 Android one 10 but opens on Samsung s7 (Android 8). Both have latest chrome.The loading message should be more verbose as on some PC it also doesn't open and can't find were it gets stuck.
Also can't hide comments tab as in your screenshot .
On a PC you can enable dev tools by pressing F12. If there are any errors it will show in the Console window. Don't get too enthusiastic about that window though as some errors/messages are valid. The loading screen usually indicates that we are creating the backend and loading the named version into the backend. If an iModel has not been used for sometime it needs to start that process from nothing. If the iModel is large then of course there is a longer period used to "mount" the iModel.
Definitely have a look at F12 on the PC and let us know what errors might appear. The please wait message will eventually go away, it will either open the iModel or show the error message. Just leave it running for awhile and let us know the result.
Hope that helps.
no errors.