Files not syncronize

Hi, I am having problem with few file synchronizing with itwin. We already tried with a few pc's and have already submit a service request on this. 

But no one reached us yet, we will need to do submission, but error keeps on appearing. 

anyone can suggest any solution?

Parents Reply
  • Hi, I m using OBD version and currently using itwin synchronizer (desktop) latest version 1.1.353.

    • yes, one of the file 's problem is stating tht the account is still in used, unfortunately, the account has long been terminated, but the notification is still there. 
    • the dgn files are placed in the server on shared folder. 

    Any advice? 

    We can work normally and jz fine with other files, only this few files got issue