Hi, I wasnt able to snychronize my model and it didnt give me an error at all. but the loading is going on like 2 days.
Nur Adibah Jalaluddin said:any advice?
you should share at least some basic information, because your question is like "My car does not go, what is wrong?", which cannot be answered at all (because no car manufacturer and model is known, type or problem is not described etc.).
Nur Adibah Jalaluddin said:I wasnt able to snychronize
What tool you use to publish your DGN to iModel? Desktop Synchronizer or in ProjectWise environment?
Nur Adibah Jalaluddin said:my model
Where the model comes from? From what application? Is it DGN or other format?
Nur Adibah Jalaluddin said:but the loading is going on like 2 days.
Loading to what? I am not sure about ProjectWise way, but when desktop synchronizer is used, individual steps are displayed.
When more details is shared and known, to start with publishing log is probably necessary.
Bentley Accredited Developer: iTwin Platform - AssociateLabyrinth Technology | dev.notes() | cad.point
i m sorry, i m having problem with my connection few minutes ago, some of my pict, did not uploaded.
currently its in this interface. I m using desktop snychronizer (1.1.353) and it is in DGN Format. this loading has been going on for quite sometimes at this stage only. it didnt crashed, but it doesnt really show progress/ error also.
Nur Adibah Jalaluddin said:I m using desktop snychronizer (1.1.353)
As I wrote, desktop iWin Synchronizer allows to collect and zip logs (available in menu), that can be sent to Bentley support.
Nur Adibah Jalaluddin said:and it is in DGN Format
"DGN format" is not enough? What is authoring application? MicroStation, OpenRoads Designer, something else? Depending in DGN file content, proper bridge is identified, downloaded and installed.
Nur Adibah Jalaluddin said:in case anyone can suggest anything
Rarely an advice can be provided without analysis of application and synchronization logs, because there are so many things that can be wrong, both in DGN and in publishing process.
thank you Jan for your reply.
I ve already send SR to bentley regarding this issue before posting here in case anyone can suggest anything. I m using Open Building Designer (10.08.00.44) and have already enable all related bridge or connector accordingly. Thanks anyway.
Hi Nur : You can also save the logs to the desktop and if you open them you will see a GUID reference ... the .log file will show the latest log ... at the bottom of that file will state if it has crashed ... and if you wait a few minutes and resave if it is different it is still working, but from what you describe it looks like there is a problem
searching for error may yield some insights