Error message: "Failed to orchestrate file processing retry"

Issue:

• Synchronization Report shows " "Lock failure since User: User_Name : User_Name@Domain.com owns a lock in briefcase id: 43": "

Cause:

• This usually indicates that the same file is being used by more than one connection in the same iModel and that one of the connections failed to complete correctly.

Solution:

• Find the other connection and make sure that has run correctly (which should release any locks that it was using).
• Restart the synchronization.
• Contact Bentley support for assistance if this still fails for the same reason.