We have been interacting with many users. During these interactions, we realized that web browser is not configured to use discrete GPU available on machine. That gives not so good visualization experience. This wiki will help our user community to check compatibility of browser and provide step by step guideline in configuring GPU settings.
The PlantSight application runs in your web browser and does not require a client software or plugin installed on your computer. Lets begin with supported browser,
Browser Support
The PlantSight App is supported on latest version of these browsers.
- Google Chrome
- Microsoft Edge (The new chromium based version)
Note: Internet Explorer and Old Edge browsers are not supported.
Note: Other Chromium-based browsers will likely work fine, but are untested hence not recommended.
Compatibility
We use WebGL to display 2d and 3d geometry in views. You can check if your browser is compatible on https://connect-imodeljscompatibility.bentley.com/.
Ensure Hardware Rendering is Enabled for browser
Make sure hardware acceleration is turned on for Google Chrome browser.
1. Launch Chrome, then select "menu (three dot on right top) > settings"
2. Scroll down to bottom and expand "Advanced" option.
3. Scroll to the “System” section and toggle “Use hardware acceleration when available” On.
Below image is for Google chrome browser.
Note: For Microsoft Edge steps are similar. Check Image below.
Ensure GPU is configured properly
Many laptops have an integrated graphics card and a more powerful discrete graphics card. For best performance, it is recommended to always use the discrete graphics card. To force Google Chrome / Microsoft Edge(chromium based) to use discrete GPU always use below steps in Windows 10,
1. Open "Settings" in Windows 10.
2. Click on "System".
3. Click on "Display" from side menu bar.
4. Scroll down to bottom of page, click "Graphics Settings"
5. Select the application type to set performance preference
Classic App - Traditional (Win32) desktop programs like Chrome, MicroStation,etc.. Select "Classic App" as preference.
6. Click "Browse" button to locate ".exe file" of Google chrome.
7. Click the "Add" button.
8. Click the "Options" button.
9. Set the Graphics preference to "High Performance".
High Performance - This allows to run application with most capable GPU, usually a discrete GPU is selected.
10. Click the "Save" button. Check final image below.
Note: Follow same steps for Microsoft Edge browser.