Error not found database.

When I open the software, I get this error. Who has the solution please help me.

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  • Hello. For future searching purposes, the message on the Setup dialog reads: "Configuration not saved:Cannot open database "Substation" requested by the login. The login failed. Login failed for user...."

    The first thing I notice about your Setup dialog is that it is set to use SQL server authentication but no Login name or Password is specified. I assume you cleared those fields for the screen shot for security purposes. The format of the user name in the message is a little odd to me, but if it worked before, then it could be that the SQL Server (BENTLEYECAD) service has stopped, a common problem. You can check this and restart the service using SQL Server Configuration Manager. Rebooting your PC should also restart the service.

    Another thing to try would be to select the Windows Authentication option on Setup. If you installed SQL Server using the same Windows account you are currently using, this should work.

    See also the Troubleshooting Project Database Connection Problems article.



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  • Hello. For future searching purposes, the message on the Setup dialog reads: "Configuration not saved:Cannot open database "Substation" requested by the login. The login failed. Login failed for user...."

    The first thing I notice about your Setup dialog is that it is set to use SQL server authentication but no Login name or Password is specified. I assume you cleared those fields for the screen shot for security purposes. The format of the user name in the message is a little odd to me, but if it worked before, then it could be that the SQL Server (BENTLEYECAD) service has stopped, a common problem. You can check this and restart the service using SQL Server Configuration Manager. Rebooting your PC should also restart the service.

    Another thing to try would be to select the Windows Authentication option on Setup. If you installed SQL Server using the same Windows account you are currently using, this should work.

    See also the Troubleshooting Project Database Connection Problems article.



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