Hello,
I've recently received a new laptop at work. Many functions in Promis.e will cause my cursor to turn black and make drawing much more difficult.
I noticed there was a topic on this recently that called out the GFX driver on the machine. I'm currently using Lenovo's most up to date drivers. Was hoping to find more guidance for this issue.
Thanks.
Hi Kyle, is this happening on the standalone Promis.e package or promis.e for AutoCAD? What version of Promis.e (see Help > About)? Can you link to the topic you mentioned? A screen shot of the problem may also help.
A couple thoughts:
Hi Matt, this is stand alone Promis.e version 08.11.13.96. The topic in question is https://communities.bentley.com/products/electrical___instrumentation/f/elcocad-promis-e-forum/138897/black-mouse-pointer-after-new-install-on-surface-book .
Something a little odd, I can't send you a screenshot as I'm no longer having the issue! I usually reset my laptop at the end of the day, yesterday I went into sleep mode and now I can't get the cursor to disappear again. I'm a bit surprised as it's been going on for a bit longer than a month and the only thing I've done different recently is going into sleep mode.
Also, the laptop only has an integrated graphics card.