The following message or similar appears after about 13 minutes of use, but the License Management Tool indicates the product is Activated.
InformationThis session of promis-e V8i (SELECTseries 7) will timeout in2 minutes. To activate this product please refer to promiseHelp or contact your system administrator
After the two minutes expire, the application closes.
Promis.e and Bentley Substation do not have a 15 minute trial mode. The above message can occur when the software is prevented from starting normally and using its license.
Do not specify the following in a .ucf file:
MS_INITAPPS =MS_DGNAPPS =
The untitled.ucf file supplied with the software does not include the above lines. The .ucf files would be stored in the Workspace\Users folder, which is typically
C:\ProgramData\Bentley\promise V8i\WorkSpace\Users\
C:\ProgramData\Bentley\Substation V8i\WorkSpace\Users
In one case, no .ucf file was modified as described above. In that case performing a Clean Installation resolved the issue.