Error or Warning Message
When starting the software, the following error may occur. Often the software was running without issue prior to this problem, and other errors may occur when other tools are used to access catalogs or their contents.
Error Message: Unrecognized database format "C:\ProgramFiles (x86) \Bentley\promis-e\Device.mdb". TargetSite: Int32 NewConnection (System.String) DeclaringType: MDBProxy.ConnectionManager Attributes: internal MemberType: Method
It is likely that the Device.mdb file has been corrupted.
How to Avoid The problem was resolved by replacing the Device.MDB file with a known good Device.MDB file. The Device.MDB file is typically installed in the "\Config" subfolder of the Program Data folder
A Device.mdb file for Promis.e V8i SELECTseries 7 and 8 can be downloaded here. A Device.mdb file for Promis.e V8i SELECTseries 5 and 6 can be downloaded here. A Device.mdb file for Promis.e V8i SELECTseries 3 can be downloaded here.
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See Also Error at startup - The given key was not present in the dictionary (Device.mdb) Error at Startup - Unrecognized database format, catalog.mdb