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What do I need to do to make promis•e run on Windows Vista?
This article was written when Windows Vista was first released. Since then, recent versions of promis•e are not certified on Windows Vista. The intent of this article is not make promis•e run on operating systems on which it was not certified. Verify that the version of promis•e, the CAD platform, and Windows are compatible. See the Compatibility Chart.
If using promis•e for AutoCAD on Windows Vista, make sure the AutoCAD settings for Acceleration are set to "Software Acceleration" using the 3DCONFIG command. If it is set to "Hardware Acceleration", drawing on a page, such as inserting a symbol or drawing a wire, will result in the Title Block and all other contents on the page disappearing. If the page is reopened, the new item plus the old ones will be on the page, so this is a display issue. Check the help files for the AutoCAD version being used for exact information on the AutoCAD 3DCONFIG command.