Accessing Point Cloud Tools in Bentley Map - Point Cloud Advanced

Brandy,  In addition to Frank's configuration setting, you can look in the Tools menu for the "Point Cloud - Advanced" item.  You can open this as a Toolbox and have your Point Cloud commands readily available.  Bentley Map Enterprise intersperses the Descartes menu items into the MicroStation tools, mainly in the File, Tools, and Raster Manager menus.

Thanks for the advice Dan, I had a look under the tools menu and although we have the point cloud tool, point cloud advanced isn't shown there.

Can you tell us what version of Bentley Descartes for MicroStation and Bentley Map Enterprise that you are running? Do also have MicroStation installed?

Hi Dan and Frank, I checked the version of Map that we had installed and it was not the correct one. We have now installed Map Enterprise v8i select series 4 and the point cloud advanced tools have re-appeared along with other missing menus. However I think I'm still having a problem with it because I am not able to find the map manager. I have looked under file and tools but its not there, there are no icons at the top for it either. I have also tried to create a new file upon opening to see if a new file will have the manager, but I can't seem to do that either, the program just gives me an error message. Any suggestions on what might help?

Hi Dan and Frank, I checked the version of Map that we had installed and it was not the correct one. We have now installed Map Enterprise v8i select series 4 and the point cloud advanced tools have re-appeared along with other missing menus. However I think I'm still having a problem with it because I am not able to find the map manager. I have looked under file and tools but its not there, there are no icons at the top for it either. I have also tried to create a new file upon opening to see if a new file will have the manager, but I can't seem to do that either, the program just gives me an error message. Any suggestions on what might help?

Glad to hear that you have the tools again.  If Map Manager is missing, it could be due to a conflict in the Installation.  Did you completely remove Bentley Map before installing Bentley Map Enterprise?  You could try the “repair” option in the Control Panel to see if that will bring it back.  Select the product from the list, then the Repair option, as-shown here, then initialize Map Enterprise again and look in the File menu.