Hi,
I kindly ask for your help. Accidentally, I have installed the x86 version of the software and the product activation was successful. Later I realized that I will need the x64 version to be installed. The administrator at our company doesn't want to remove the soft and download the x64 version because he is afraid of getting in troubles with the licensing. Is there a solution how to replace the x86 version of Bentley product to x64 version without losing the license?
Thank you very much for your help.
Peter, Thank you for the details explaining your licensing situation. OpenCities Map PowerView CONNECT licenses are the exact same as Bentley Map PowerView V8i licenses so there shouldn’t be any need to do anything special when the software is upgraded from V8i to CONNECT.
Both of these versions utilize the Subscription Entitlement Services (SES) for software activation, so that process should be followed for proper configuration and authorization. See: https://communities.bentley.com/products/licensing/w/licensing__wiki/37813/steps-and-information for complete details. Should you need further assistance we can continue supporting you through a Service Request to ensure your specific account and contract details are in-order. This will provide the administrator at your company the assurance he needs that everything is working properly and effectively.