Unable to uninstall Bentley Map SS2

As a Bentley Map SS1 customer, when SS2 was released, I downloaded and installed it, wiping out the SS1 install. Upon using the app the first time, I see that SS2 comes with a 30 "trial" period (what ??). Further investigation lead me to discover that SS2 is a different product than SS1, with a different product number (and a different price!). So, now my 30 days are up and SS2 no longer works. How do I remove the product? In "Add/Remove" programs there is no "remove" button. I also don't see any "unistall" option. I know I can simply delete the folder, but that doesn't clean up the Windows Registry. How does one remove SS2 after installation?

Bruce

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  • Hi. There should definitely be an entry in your Add/Remove programs for Bentley Map. If there is no "uninstall" or "remove" option then maybe you at least have "modify" ? If so, there should be an option to remove hte product from there.

    Hope this helps,

       Martin

      

  • Was Bentley Map V8i (SELECTseries 2) installed as a component of one of the Civil apps, like InRoads or GEOPAK?  That may be why it does not include a Remove button.  Those instances typically don't add the application in the list.

    You can use the Setup.exe dialogs to Remove the application - it has the Change | Repair | Remove buttons.  Look for it in the ..\BentleyDownloads\bm081107434en\install folder.



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  • Was Bentley Map V8i (SELECTseries 2) installed as a component of one of the Civil apps, like InRoads or GEOPAK?  That may be why it does not include a Remove button.  Those instances typically don't add the application in the list.

    You can use the Setup.exe dialogs to Remove the application - it has the Change | Repair | Remove buttons.  Look for it in the ..\BentleyDownloads\bm081107434en\install folder.



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