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You may have discovered that is not possible to create a Custom Toolbox for Bentley Map by adding its tools from the standard MicroStation Workspace Customize interface. This is due to Bentley Map's XML technology, which is different than MicroStation code.
You can create a Custom toolbox using the MicroStation Workspace Customize interface by entering the key-ins* for the commands that you need to use. Review the document from the link at the bottom of this article to learn how you can perform these tasks.
Creating a Custom Toolbox in Bentley Map V8i
* all Bentley Map key-ins are planned to be available in the 08.11.09.xx release.