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OpenCities Map Wiki Working from home with OpenCities Map
    • Sign In
    • -OpenCities Map Wiki
      • -OpenCities Map
        • - End of Support for Bentley Map V8i (SELECTseries) products
        • +Release Information
        • +Installation Information
        • -Getting Started
          • Working from home with OpenCities Map
          • - OpenCities Map Resources
          • - Introduction to product documentation - LiveContent (Video)
          • - Documentation and Learning Materials
          • - OpenCities Map CONNECT Edition Ribbon
          • - Technical Support Guide
        • +Administration
        • +General Topics
        • +Geospatial Administrator
        • +Feature Definitions and Inference Rules
        • +Interoperability
        • +Spatial Databases
        • +Spatial Analysis
        • +3D Geospatial
        • +Geographic Coordinate Systems
        • +Troubleshooting
        • +Freeware - Utilities - Applications - Programs
        • +Advanced Map Finishing
      • OpenCities Map Ultimate for Finland CONNECT Edition x64 (SES)
      • OpenCities Map Ultimate for Finland CONNECT Edition - Suomi
      • Bentley Descartes
      • +Other Geospatial Products

     
     Questions about this article, topic, or product? Click here. 

    Working from home with OpenCities Map

    Product(s): OpenCities Map Ultimate, OpenCities Map Advanced, OpenCities Map PowerView
    Version(s): V8i SELECTseries 10, CONNECT Edition
    Area: Working Remotely

    In these challenging times when COVID-19 is imposing significant disruptions to day to day activities and affecting normal business flow of our much-valued users and employees, we at Bentley are mindfully committed to ensuring a smooth transition of work from the office to a remote location or home. Our innovative software and services are all geared for working from home or remote locations and do not impose the need to be in an office set-up.

    To ensure a smooth transition of work and effectiveness of your daily workflows with OpenCities Map, we have assembled information that you can refer to while working remotely or from home. We are working hard to deliver high levels of customer service, and welcome feedback, questions, and ideas on how we can serve you better in a remote work environment.

    To learn more about working from home with Bentley software, please visit the following FAQ. 

    Considerations

    When working remotely, the best practice is to use a company issued laptop with OpenCities Map product installed. 

    OpenCities Map utilizes MicroStation's configuration and workspaces.  Please refer to the guidelines published in the following article:  Working from home with MicroStation. 

    To access spatial databases that are hosted on your corporate server, you'll need to install VPN software.  Please contact your IT department for further instructions.

    Resolving licensing issues:

    Licensing Wiki
    https://communities.bentley.com/products/licensing/w/licensing__wiki 

    Subscription Entitlement Service
    https://communities.bentley.com/products/licensing/w/licensing__wiki/37813/subscription-entitlement-service 

    Bentley User Registration
    https://www.bentley.com/en/perspectives-and-viewpoints/topics/campaign/bentley-user-registration 

    Offline Usage
    https://communities.bentley.com/products/licensing/w/licensing__wiki/40445/offline-usage 

    How to ensure usage from only one user on a shared workstation
    https://communities.bentley.com/products/licensing/w/licensing__wiki/43969/how-to-ensure-usage-from-only-one-user-on-a-shared-workstation 

    How remote usage is recorded with Subscription Entitlement Service (SES)
    https://communities.bentley.com/products/licensing/w/licensing__wiki/47070/how-remote-usage-is-recorded 

    How to check out licenses from Entitlement Management (how to run offline)
    https://communities.bentley.com/products/licensing/w/licensing__wiki/41085/how-to-check-out-licenses-from-entitlement-management 

    How to bulk checkout licenses from Entitlement Management (extended offline scenarios)
    https://communities.bentley.com/products/licensing/w/licensing__wiki/42117/how-to-bulk-checkout-licenses-from-entitlement-management 

    How to activate your Bentley software or if you have limited internet access:
    Working from Home using Bentley Licensing

    General videos on Subscription Entitlement Service (SES)

    • SES Part 1 https://youtu.be/n3UaGHSTLGo
    • SES Part 2 https://youtu.be/aCHcAg4ViHI
    • User and Groups https://youtu.be/FLHIIoDgqeg
    • Alerts https://youtu.be/vj79UiyLfnE
    • License Check Out https://youtu.be/phhydFDLgrE
    • Reports https://youtu.be/MMe_2auBgJY

    How to get help

    Service Request Manager for any technical question and support.
    *V8i generation products are no longer supported. 
    https://apps.bentley.com/srmanager/ProductSupport

    Bentley Communities
    This Wiki and Forum

    CONNECT Center
    https://connect.bentley.com

    Play this video

    Useful articles about working remotely

    Suddenly Remote? Here's How to Regain Your Productivity in Record Time
    https://dzone.com/articles/suddenly-remote-heres-how-to-regain-your-productiv

    The Ultimate Guide to Remote Work
    https://zapier.com/learn/remote-work/ 

    • Working from Home
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    • Inga Morozoff Created by Bentley Colleague Inga Morozoff
    • When: Wed, Mar 18 2020 11:48 AM
    • Nelson Hobdell Last revision by Bentley Colleague Nelson Hobdell
    • When: Tue, Apr 25 2023 7:11 PM
    • Revisions: 21
    • Comments: 0
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