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In these challenging times when COVID-19 is imposing significant disruptions to day to day activities and affecting normal business flow of our much-valued users and employees, we at Bentley are mindfully committed to ensuring a smooth transition of work from the office to a remote location or home. Our innovative software and services are all geared for working from home or remote locations and do not impose the need to be in an office set-up.
For a general overview of how this works for Bentley products refer to https://www.bentley.com/en/covid-19
To ensure a smooth transition of work and effectiveness of your daily workflows with OpenCities Map, we have assembled information that you can refer to while working remotely or from home. We are working hard to deliver high levels of customer service, and welcome feedback, questions, and ideas on how we can serve you better in a remote work environment.
Licensing Wikihttps://communities.bentley.com/products/licensing/w/licensing__wiki
Subscription Entitlement Servicehttps://communities.bentley.com/products/licensing/w/licensing__wiki/37813/subscription-entitlement-service
Bentley User Registration https://www.bentley.com/en/perspectives-and-viewpoints/topics/campaign/bentley-user-registration
Offline Usagehttps://communities.bentley.com/products/licensing/w/licensing__wiki/40445/offline-usage
How to ensure usage from only one user on a shared workstationhttps://communities.bentley.com/products/licensing/w/licensing__wiki/43969/how-to-ensure-usage-from-only-one-user-on-a-shared-workstation
How remote usage is recorded with Subscription Entitlement Service (SES)https://communities.bentley.com/products/licensing/w/licensing__wiki/47070/how-remote-usage-is-recorded How to check out licenses from Entitlement Management (how to run offline)https://communities.bentley.com/products/licensing/w/licensing__wiki/41085/how-to-check-out-licenses-from-entitlement-management
How to bulk checkout licenses from Entitlement Management (extended offline scenarios)https://communities.bentley.com/products/licensing/w/licensing__wiki/42117/how-to-bulk-checkout-licenses-from-entitlement-management
Service Request Manager for any technical question and support.Our technical experts are ready to helphttps://apps.bentley.com/srmanager/ProductSupport
Bentley Communities (WIKI and FORUM):
This WIKI and the Forum.
CONNECT Center
https://connect.bentley.com