Bentley GWP Server stops.

Have you checked to make sure you have the server licensed ? It usually runs for 90 days and then shuts down, if not licensed properly.

Have you checked to make sure you have the server licensed ? It usually runs for 90 days and then shuts down, if not licensed properly.

Yes, I have checked licensed server and it's activated.

and GWP does not show any error before server stopped.

By saying that GWP showed no error before stopping, I am assuming you reviewed the GWP logs to discover any messages, using the logging tool that comes with GWP, right?

No actually i did not check log file, i was talking about error messages.


but after checking log file it have three error same:

"Map engine: Unknown map [MSPDSPMAP_ERROR_MAP] "

Hello Nikhil,

As you proceed, please clarify for us:

Geo Web Publisher version: (e.g. 08.11.11.61)
Server OS: (e.g. Windows 2008 x64 R2)
Project: Please expand. i.e. Perhaps this refers to or encompasses a website published via Geo Web Publisher's Site Author.
Failure: ...

There are four Geo Web Publisher services. Please denote the full name of each failing service.
Note (*and perhaps keep this information for yourself at this time) the service parameters for:
- Startup Type
- Log On As

Portions of your description indicate the possibility of a domain user password expiration. Investigate this as may be appropriate.


Three avenues for continuing the initial investigation:

a) The Geo Web Publisher Logviewer (as mentioned, thanks Jerry) :
The level of logging detail may be increased by modifying PubLoggingService.exe.config.xml.
This is appropriate in the context of a reproducable issue and should be returned to normal levels once testing completes.
Please see your product documentation for more details on this.

b)
Windows event viewer:
When the server timestamp of an error is known (as from 'a'), this may be more effectively cross referenced to items recorded by the OS event viewer.
This is particularly applicable in the case of service failures.
Record the full details of any item clearly related to the Geo Web Publisher service failure.
Note also events that occur in the proximity of any associated event, primarily immediately prior to the event.
e.g. Perhaps a virus scanner begins it's routine, a network backup begins, etc.

* A licensing failure would almost certainly be logged therein

c)
Geo Web Publisher Administration > ...

Without a more defined context, begin a broad search of the components within the GWP Administrator.
* Be certain to 'run as Administrator' when launching these clients. (Administrator, Map Author, Site Author)

c1) use 'check sources' to asess the health of the constituent data components
This can be run at a high level node within the server settings tree (e.g. all: Connections / Graphical sources / Non Graphical Sources), but will incur more processing time when done in this manner.
You may wish thus to use your familiarity with your dataset, to begin more surgically then broaden the search as may be necessary.

c2) Given then relation inferred by presence of the only error mentioned:
Map engine: Unknown map [MSPDSPMAP_ERROR_MAP]
...check the maps node particularly, and do a common-sense survey of the contents.
The map involved in your project should be named therein.

Hello Nelson,

Sorry for the delay reply,

i am using

Geo Web Publisher version: ver. 08.11.11.61
Server OS: Windows 2008 x64 R2
Service stop: BentleyGeoWebPublisherServer

and

a) In log viewer it does not show any error and Please tell how to modify PubLoggingService.exe.config.xml?

b) window event viewer it does not show any backup or any type of error.
I am not using any antivirus not any backup running and license show activated.

c) I already use "check source" it shows all "source are valid".


I thing there is problem in installation can you tell me installation procedure of bentley GWP.