I am trying to add a new search to our GWP (SS2) and the search is returning the wrong object.
We had moved our source files from BentleyWater 2004 to BentleyWater SS2 and this resulted in different levels and db tables. I am trying to bring the new information into our GWP that is still using the older format files.
We map a water system and one of the searches is to located the fire hydrant by its ID number. Everything works OK using the old data, files and the idpr files that they create. However, when I use the new files and db tables and a new idpr file the search gets me to the wrong fire hydrant. The record information in BentleyWater is correct.
Any ideas what I need to check. Should I submit a support ticket?
Make sure you generate new idpr/idpx files as these must match your database. Is it possible for you to try the new data on a test installation of GWP where you wouldn't be bothered by the old data?
Martin
New idpr/.idpx files have been generated. In fact, making use of different names so not to confuse anything.
Probably could do a test installation of GWP (test web site). But might need some help or direction. Once asked about that and all that I got was direction to use the GWP Example Map Viewer to check on the creation of the idpr files -- nothing about setting up the a test of the site publisher for the new searches.
I can tell you what the search is doing. We ask for the ID number. But, the object returned is based upon the MSLINK being equal to the number inserted.
The Site Author search is set-up to seach by the approrpiate named column -- but it returns an object based upon the MSLINK column.
Martin,
I did a test website with just a minimal information for the revised files. Our searches for both the shut-off valves and the fire hydrants have the same problem. Instead of seraching in the column named in the Site Author the search feature appears to be searching in the MSlink column.
I submitted a tech support ticket for my problem.
Ah, very good. Thanks for taking the time to do a controlled test.