<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>GWP3014 Administrator login error:  Object reference not set to an instance of an object. …at EngineFinder</title><link>https://communities.bentley.com/products/geospatial/server/w/geospatial_server__wiki/31567/gwp3014-administrator-login-error-object-reference-not-set-to-an-instance-of-an-object-at-enginefinder</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>GWP3014 Administrator login error:  Object reference not set to an instance of an object. …at EngineFinder</title><link>https://communities.bentley.com/products/geospatial/server/w/geospatial_server__wiki/31567/gwp3014-administrator-login-error-object-reference-not-set-to-an-instance-of-an-object-at-enginefinder</link><pubDate>Mon, 07 Nov 2016 20:02:27 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:135df25d-7019-4480-aa02-dfeaf5a2bdda</guid><dc:creator>Nelson Hobdell</dc:creator><comments>https://communities.bentley.com/products/geospatial/server/w/geospatial_server__wiki/31567/gwp3014-administrator-login-error-object-reference-not-set-to-an-instance-of-an-object-at-enginefinder#comments</comments><description>Current Revision posted to Geospatial Services - Wiki by Nelson Hobdell on 11/7/2016 8:02:27 PM&lt;br /&gt;
&lt;p&gt;Upon login to the Geo Web Publisher Administrator, users may encounter the following error:&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;a href="/resized-image/__size/896x650/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-07/GWP3014_5F00_00.png"&gt;&lt;img src="/resized-image/__size/896x650/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-07/GWP3014_5F00_00.png" width="731" height="647" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;System.Web.Services.Protocols.SoapException:&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;Server was unable to process request. ---&amp;gt; System.NullReferenceException: Object reference not set to an instance of an object.&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;at EngineFinder.EngineFinder.IsEngineSupported(String name)&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;at EngineFinder.EngineFinder.FindEngines(String regKeyName, String minVersion)&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;at EngineFinder.EngineFinder.FindMaps(String rminVersion)&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;at&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;AdminWebServicesSpace.AdminWebServices.GetMapEnginePathList()&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;&amp;nbsp;--- End of inner exception stack trace ---&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:12px;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:12px;"&gt;&lt;/span&gt;&lt;span style="font-size:inherit;"&gt;Acceptance of the error message will reveal a second symptom for items within the&lt;b style="font-size:12px;"&gt; General Settings&lt;/b&gt; node.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Missing (blank) are the expected values for:&lt;/p&gt;
&lt;p&gt;(Server) Request Port&lt;/p&gt;
&lt;p&gt;(Server) Bentley Map Engine&lt;/p&gt;
&lt;p&gt;(Server) Imaging Request Port&lt;/p&gt;
&lt;p&gt;(Server) 1-bit cache compression&lt;/p&gt;
&lt;p&gt;(Cache) Base Cache Directory&lt;/p&gt;
&lt;p&gt;(Cache)Maximum Vector Cache Size&lt;/p&gt;
&lt;p&gt;(Cache) Automated iDPR Directory&lt;/p&gt;
&lt;p&gt;(Markup) Post Markup Directory&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-08/GWP3014_5F00_01.png"&gt;&lt;img src="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-08/GWP3014_5F00_01.png" width="727" height="644" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Upon attempting to populate and apply missing values, the user may subsequently experience reiteration of the reference error:&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;Object reference not set to an instance of an object.&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-09/GWP3014_5F00_02.png"&gt;&lt;img src="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-09/GWP3014_5F00_02.png" width="727" height="642" alt="s" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;This condition occurs due to a missing or empty operating system registry entry for &lt;b&gt;ProductName&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-10/GWP3014_5F00_03.png"&gt;&lt;img src="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-10/GWP3014_5F00_03.png" width="353" height="57" alt="x" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;i.e. at the location:&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:12px;"&gt;HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Bentley\Installed_Products\{0C73F491-C7D3-4a8a-9EAA-A609B9C1473E}\&lt;/span&gt;&lt;b style="font-size:12px;"&gt;ProductName&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;&lt;b style="font-size:12px;"&gt;&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;To resolve this condition, user may either:&lt;span style="font-size:12px;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;a)&lt;/b&gt; Manually investigate and update the entry using the OS registry editor. &amp;nbsp;The entry&amp;#39;s value data can be set to &amp;#39;1&amp;#39; :&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;a href="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-11/GWP3014_5F00_05.png"&gt;&lt;img src="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-11/GWP3014_5F00_05.png" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;(or)&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;b style="font-size:12px;"&gt;b)&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;- Download &lt;a href="/products/geospatial/server/m/geospatial_server_gallery/272314/download" title="this"&gt;this&lt;/a&gt; preformatted registry entry to the affected machine.&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:12px;"&gt;- Merge the entry from the file&amp;rsquo;s context menu:&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;b style="font-size:12px;"&gt;&lt;a href="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-12/GWP3014_5F00_06.png"&gt;&lt;img src="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-12/GWP3014_5F00_06.png" alt=" " /&gt;&lt;/a&gt;&lt;br /&gt;&lt;/b&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: GWP Administration, SOAPException, empty port, Object reference not set to an instance of an object, EngineFinder, Geo Web Publisher Administrator&lt;/div&gt;
</description></item><item><title>GWP3014 Administrator login error:  Object reference not set to an instance of an object. …at EngineFinder</title><link>https://communities.bentley.com/products/geospatial/server/w/geospatial_server__wiki/31567/gwp3014-administrator-login-error-object-reference-not-set-to-an-instance-of-an-object-at-enginefinder/revision/3</link><pubDate>Mon, 07 Nov 2016 20:01:28 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:135df25d-7019-4480-aa02-dfeaf5a2bdda</guid><dc:creator>Nelson Hobdell</dc:creator><comments>https://communities.bentley.com/products/geospatial/server/w/geospatial_server__wiki/31567/gwp3014-administrator-login-error-object-reference-not-set-to-an-instance-of-an-object-at-enginefinder#comments</comments><description>Revision 3 posted to Geospatial Services - Wiki by Nelson Hobdell on 11/7/2016 8:01:28 PM&lt;br /&gt;
&lt;p&gt;Upon login to the Geo Web Publisher Administrator, users may encounter the following error:&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;a href="/resized-image/__size/896x650/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-07/GWP3014_5F00_00.png"&gt;&lt;img src="/resized-image/__size/896x650/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-07/GWP3014_5F00_00.png" width="731" height="647" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;System.Web.Services.Protocols.SoapException:&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;Server was unable to process request. ---&amp;gt; System.NullReferenceException: Object reference not set to an instance of an object.&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;at EngineFinder.EngineFinder.IsEngineSupported(String name)&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;at EngineFinder.EngineFinder.FindEngines(String regKeyName, String minVersion)&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;at EngineFinder.EngineFinder.FindMaps(String rminVersion)&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;at&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;AdminWebServicesSpace.AdminWebServices.GetMapEnginePathList()&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;&amp;nbsp;--- End of inner exception stack trace ---&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;span style="font-size:12px;"&gt;&amp;nbsp;&lt;/span&gt;&lt;span style="font-size:12px;"&gt;Acceptance of the error message will reveal a second symptom for items within the&lt;/span&gt;&lt;b style="font-size:12px;"&gt; General Settings&lt;/b&gt;&lt;span style="font-size:12px;"&gt; node.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Missing (blank) are the expected values for:&lt;/p&gt;
&lt;p&gt;(Server) Request Port&lt;/p&gt;
&lt;p&gt;(Server) Bentley Map Engine&lt;/p&gt;
&lt;p&gt;(Server) Imaging Request Port&lt;/p&gt;
&lt;p&gt;(Server) 1-bit cache compression&lt;/p&gt;
&lt;p&gt;(Cache) Base Cache Directory&lt;/p&gt;
&lt;p&gt;(Cache)Maximum Vector Cache Size&lt;/p&gt;
&lt;p&gt;(Cache) Automated iDPR Directory&lt;/p&gt;
&lt;p&gt;(Markup) Post Markup Directory&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-08/GWP3014_5F00_01.png"&gt;&lt;img src="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-08/GWP3014_5F00_01.png" width="727" height="644" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Upon attempting to populate and apply missing values, the user may subsequently experience reiteration of the reference error:&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;i&gt;Object reference not set to an instance of an object.&lt;/i&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-09/GWP3014_5F00_02.png"&gt;&lt;img src="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-09/GWP3014_5F00_02.png" width="727" height="642" alt="s" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;This condition occurs due to a missing or empty operating system registry entry for &lt;b&gt;ProductName&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-10/GWP3014_5F00_03.png"&gt;&lt;img src="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-10/GWP3014_5F00_03.png" width="353" height="57" alt="x" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;i.e. at the location:&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:12px;"&gt;HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Bentley\Installed_Products\{0C73F491-C7D3-4a8a-9EAA-A609B9C1473E}\&lt;/span&gt;&lt;b style="font-size:12px;"&gt;ProductName&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;&lt;b style="font-size:12px;"&gt;&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;To resolve this condition, user may either:&lt;span style="font-size:12px;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;a)&lt;/b&gt; Manually investigate and update the entry using the OS registry editor. &amp;nbsp;The entry&amp;#39;s value data can be set to &amp;#39;1&amp;#39; :&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;a href="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-11/GWP3014_5F00_05.png"&gt;&lt;img src="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-11/GWP3014_5F00_05.png" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;(or)&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;b style="font-size:12px;"&gt;b)&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;- Download &lt;a href="/products/geospatial/server/m/geospatial_server_gallery/272314/download" title="this"&gt;this&lt;/a&gt; preformatted registry entry to the affected machine.&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:12px;"&gt;- Merge the entry from the file&amp;rsquo;s context menu:&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;b style="font-size:12px;"&gt;&lt;a href="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-12/GWP3014_5F00_06.png"&gt;&lt;img src="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-12/GWP3014_5F00_06.png" alt=" " /&gt;&lt;/a&gt;&lt;br /&gt;&lt;/b&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: GWP Administration, SOAPException, empty port, Object reference not set to an instance of an object, EngineFinder, Geo Web Publisher Administrator&lt;/div&gt;
</description></item><item><title>GWP3014 Administrator login error:  Object reference not set to an instance of an object. …at EngineFinder</title><link>https://communities.bentley.com/products/geospatial/server/w/geospatial_server__wiki/31567/gwp3014-administrator-login-error-object-reference-not-set-to-an-instance-of-an-object-at-enginefinder/revision/2</link><pubDate>Mon, 07 Nov 2016 20:00:11 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:135df25d-7019-4480-aa02-dfeaf5a2bdda</guid><dc:creator>Nelson Hobdell</dc:creator><comments>https://communities.bentley.com/products/geospatial/server/w/geospatial_server__wiki/31567/gwp3014-administrator-login-error-object-reference-not-set-to-an-instance-of-an-object-at-enginefinder#comments</comments><description>Revision 2 posted to Geospatial Services - Wiki by Nelson Hobdell on 11/7/2016 8:00:11 PM&lt;br /&gt;
&lt;p&gt;Upon login to the Geo Web Publisher Administrator, users may encounter the following error:&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;a href="/resized-image/__size/896x650/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-07/GWP3014_5F00_00.png"&gt;&lt;img src="/resized-image/__size/896x650/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-07/GWP3014_5F00_00.png" width="731" height="647" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;System.Web.Services.Protocols.SoapException:&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;Server was unable to process request. ---&amp;gt; System.NullReferenceException: Object reference not set to an instance of an object.&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;at EngineFinder.EngineFinder.IsEngineSupported(String name)&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;at EngineFinder.EngineFinder.FindEngines(String regKeyName, String minVersion)&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;at EngineFinder.EngineFinder.FindMaps(String rminVersion)&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;at&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;AdminWebServicesSpace.AdminWebServices.GetMapEnginePathList()&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;&amp;nbsp;--- End of inner exception stack trace ---&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Acceptance of the error message will reveal a second symptom for items within the&lt;b&gt; General Settings&lt;/b&gt; node.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Missing (blank) are the expected values for:&lt;/p&gt;
&lt;p&gt;(Server) Request Port&lt;/p&gt;
&lt;p&gt;(Server) Bentley Map Engine&lt;/p&gt;
&lt;p&gt;(Server) Imaging Request Port&lt;/p&gt;
&lt;p&gt;(Server) 1-bit cache compression&lt;/p&gt;
&lt;p&gt;(Cache) Base Cache Directory&lt;/p&gt;
&lt;p&gt;(Cache)Maximum Vector Cache Size&lt;/p&gt;
&lt;p&gt;(Cache) Automated iDPR Directory&lt;/p&gt;
&lt;p&gt;(Markup) Post Markup Directory&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-08/GWP3014_5F00_01.png"&gt;&lt;img src="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-08/GWP3014_5F00_01.png" width="727" height="644" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Upon attempting to populate and apply missing values, the user may subsequently experience reiteration of the reference error:&lt;/p&gt;
&lt;p&gt;&lt;i&gt;Object reference not set to an instance of an object.&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-09/GWP3014_5F00_02.png"&gt;&lt;img src="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-09/GWP3014_5F00_02.png" width="727" height="642" alt="s" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;This condition occurs due to a missing or empty operating system registry entry for &lt;b&gt;ProductName&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-10/GWP3014_5F00_03.png"&gt;&lt;img src="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-10/GWP3014_5F00_03.png" width="353" height="57" alt="x" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;i.e. at the location:&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:12px;"&gt;HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Bentley\Installed_Products\{0C73F491-C7D3-4a8a-9EAA-A609B9C1473E}\&lt;/span&gt;&lt;b style="font-size:12px;"&gt;ProductName&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;&lt;b style="font-size:12px;"&gt;&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;To resolve this condition, user may either:&lt;span style="font-size:12px;"&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;a)&lt;/b&gt; Manually investigate and update the entry using the OS registry editor. &amp;nbsp;The entry&amp;#39;s value data can be set to &amp;#39;1&amp;#39; :&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;a href="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-11/GWP3014_5F00_05.png"&gt;&lt;img src="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-11/GWP3014_5F00_05.png" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;(or)&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;b style="font-size:12px;"&gt;b)&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;- Download &lt;a href="/products/geospatial/server/m/geospatial_server_gallery/272314/download" title="this"&gt;this&lt;/a&gt; preformatted registry entry to the affected machine.&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:12px;"&gt;- Merge the entry from the file&amp;rsquo;s context menu:&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;b style="font-size:12px;"&gt;&lt;a href="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-12/GWP3014_5F00_06.png"&gt;&lt;img src="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-12/GWP3014_5F00_06.png" alt=" " /&gt;&lt;/a&gt;&lt;br /&gt;&lt;/b&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: GWP Administration, SOAPException, empty port, Object reference not set to an instance of an object, EngineFinder, Geo Web Publisher Administrator&lt;/div&gt;
</description></item><item><title>GWP3014 Administrator login error:  Object reference not set to an instance of an object. …at EngineFinder</title><link>https://communities.bentley.com/products/geospatial/server/w/geospatial_server__wiki/31567/gwp3014-administrator-login-error-object-reference-not-set-to-an-instance-of-an-object-at-enginefinder/revision/1</link><pubDate>Mon, 07 Nov 2016 19:59:28 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:135df25d-7019-4480-aa02-dfeaf5a2bdda</guid><dc:creator>Nelson Hobdell</dc:creator><comments>https://communities.bentley.com/products/geospatial/server/w/geospatial_server__wiki/31567/gwp3014-administrator-login-error-object-reference-not-set-to-an-instance-of-an-object-at-enginefinder#comments</comments><description>Revision 1 posted to Geospatial Services - Wiki by Nelson Hobdell on 11/7/2016 7:59:28 PM&lt;br /&gt;
&lt;p&gt;Upon login to the Geo Web Publisher Administrator, users may encounter the following error:&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;a href="/resized-image/__size/896x650/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-07/GWP3014_5F00_00.png"&gt;&lt;img src="/resized-image/__size/896x650/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-07/GWP3014_5F00_00.png" width="731" height="647" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;System.Web.Services.Protocols.SoapException:&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;Server was unable to process request. ---&amp;gt; System.NullReferenceException: Object reference not set to an instance of an object.&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;at EngineFinder.EngineFinder.IsEngineSupported(String name)&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;at EngineFinder.EngineFinder.FindEngines(String regKeyName, String minVersion)&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;at EngineFinder.EngineFinder.FindMaps(String rminVersion)&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;at&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;AdminWebServicesSpace.AdminWebServices.GetMapEnginePathList()&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;&amp;nbsp;--- End of inner exception stack trace ---&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Acceptance of the error message will reveal a second symptom for items within the&lt;b&gt; General Settings&lt;/b&gt; node.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Missing (blank) are the expected values for:&lt;/p&gt;
&lt;p&gt;(Server) Request Port&lt;/p&gt;
&lt;p&gt;(Server) Bentley Map Engine&lt;/p&gt;
&lt;p&gt;(Server) Imaging Request Port&lt;/p&gt;
&lt;p&gt;(Server) 1-bit cache compression&lt;/p&gt;
&lt;p&gt;(Cache) Base Cache Directory&lt;/p&gt;
&lt;p&gt;(Cache)Maximum Vector Cache Size&lt;/p&gt;
&lt;p&gt;(Cache) Automated iDPR Directory&lt;/p&gt;
&lt;p&gt;(Markup) Post Markup Directory&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-08/GWP3014_5F00_01.png"&gt;&lt;img src="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-08/GWP3014_5F00_01.png" width="727" height="644" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Upon attempting to populate and apply missing values, the user may subsequently experience reiteration of the reference error:&lt;/p&gt;
&lt;p&gt;&lt;i&gt;Object reference not set to an instance of an object.&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-09/GWP3014_5F00_02.png"&gt;&lt;img src="/resized-image/__size/896x837/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-09/GWP3014_5F00_02.png" width="727" height="642" alt="s" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;This condition occurs due to a missing or empty operating system registry entry for &lt;b&gt;ProductName&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;&lt;a href="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-10/GWP3014_5F00_03.png"&gt;&lt;img src="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-10/GWP3014_5F00_03.png" width="353" height="57" alt="x" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;i.e. at the location:&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:12px;"&gt;HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Bentley\Installed_Products\{0C73F491-C7D3-4a8a-9EAA-A609B9C1473E}\&lt;/span&gt;&lt;b style="font-size:12px;"&gt;ProductName&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;&lt;b style="font-size:12px;"&gt;&amp;nbsp;&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;To resolve this condition, user may either:&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;a)&lt;/b&gt; Manually investigate and update the entry using the OS registry editor. &amp;nbsp;The entry&amp;#39;s value data can be set to &amp;#39;1&amp;#39; :&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;a href="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-11/GWP3014_5F00_05.png"&gt;&lt;img src="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-11/GWP3014_5F00_05.png" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;(or)&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;b) &lt;/b&gt;&lt;/p&gt;
&lt;p&gt;- Download &lt;a href="/products/geospatial/server/m/geospatial_server_gallery/272314/download" title="this"&gt;this&lt;/a&gt; preformatted registry entry to the affected machine.&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:12px;"&gt;- Merge the entry from the file&amp;rsquo;s context menu:&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;b style="font-size:12px;"&gt;&lt;a href="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-12/GWP3014_5F00_06.png"&gt;&lt;img src="/resized-image/__size/896x685/__key/telligent-evolution-components-attachments/13-275875-00-00-00-27-23-12/GWP3014_5F00_06.png" alt=" " /&gt;&lt;/a&gt;&lt;br /&gt;&lt;/b&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: GWP Administration, SOAPException, empty port, Object reference not set to an instance of an object, EngineFinder, Geo Web Publisher Administrator&lt;/div&gt;
</description></item></channel></rss>