Hi,
I have received a *.p2dx-file and the associated *.p2dxdat-folder. When I try to open it in PLAXIS 2D 2019 I get the following error:
01. (E) The project file is not compatible with this application version. Possibly it was created with a newer version, or with a different application.This was encountered for the following objects: Project
Do you have any suggestion on how to solve this error?
Kind regards
Carolina
Dear Carolina,
The error message mentions that the project you have received is created with a newer version. Since you are using PLAXIS 2D 2019, this means that the project was created with PLAXIS 2D CONNECT Edition V20 or later.
PLAXIS applications only support backwards compatibility, which means that projects created in older versions can be opened in newer versions.
Please upgrade your software to the CONNECT Edition to be able to open and work on the project you received. Note that since a few days ago we have released a new version, Update 2 which included lot's of improvements and new functionality.
To request for an upgrade please submit a service request so that we can process it as soon as possible.
https://apps.bentley.com/srmanager/
Answer Verified By: Carolina Sellin