Output results when using mm units

Question

Hello everybody, 
 
 I am trying to reproduce oedometer and triaxial test with Plaxis 2D, and when I select mm units, the strains results are not accurate; for instance, a 25 mm tall specimen subjected to loads up to 800 kPa shows a maximum vertical strain of 6,4*10^-7. Also, the stress shown on "curves tool" are inexplicably high, i.e ( 118096 kPa). 
 This situation does not happen when I model with a metric sample i.e (1x1 m), then, results are "normal". 
 
 Could somebody help me please?

Stefanos Papavasileiou · Answer

Dear Daniel, 
 In order to be able to assist you with your project and identifying the reason for the problem you experience, please submit a service request. 
 Then, one of our support engineers can help you in detail: https://apps.bentley.com/srmanager/ProductSupport

Stefanos Papavasileiou · Answer

Dear Daniel, 
 The link seems to be active. What error do you get when trying to reach the page? 
 Do you have a Bentley account? Maybe that is the reason why. Here is the information to follow: 
 To start with, you need to create a Bentley profile (user account). The profile needs to be affiliated to the company or organization you work for. Typically, an IT manager can perform the action of adding any user to the company or organization group. 
 The full procedure requires that you follow the steps below: 
 
 Start by using the following link: https://connect.bentley.com/ 
 This page will require you to Register an account 
 Add your details to create your profile 
 Check your email to verify your account 
 Login to your account sent in the confirmation email 
 The Site Administrator in your company/organization can then add you as a user using the following link: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/39631/add-users 
 Proceed with submitting a Service Request or use our software: https://apps.bentley.com/srmanager/

Useful links: 
 
 Creating a Bentley Account: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/42943/creating-a-bentley-account 
 User Management: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/25124/user-management 
 Connected user &ndash; PLAXIS: https://communities.bentley.com/products/geotech-analysis/w/plaxis-soilvision-wiki/42952/connected-user-plaxis

Stefanos Papavasileiou · Answer

Dear Daniel, 
 You should be able to access the Service Request Manager now. 
 The issue was the fact that your account was not affiliated (linked) to the Univesity account. Typically this is handled by your local (site) administrator, IT manager, as explained in step 6 in my previous message. 
 I will create your first service request and send you some extra information about your account.