Using the PLAXIS 2D to 3D Converter

Question

Where can I find to download the Conversion Tool files I need to extract to \pytools\input\ in the PLAXIS 2D installation directory? 
 Does this work on Plaxis 20.2.0.83?

Stefanos Papavasileiou · Answer

Dear Guillermo, 
 Since the release of PLAXIS CONNECT Edition V20.01 the PLAXIS 2D to 3D converter is available for use as a Technology preview. 
 https://communities.bentley.com/products/geotech-analysis/w/plaxis-soilvision-wiki/45317/plaxis-2d-ce-v20-01-00-release-notes 
 Since the release of PLAXIS CONNECT Edition V20.04, the tool is available as a fully supported feature: 
 communities.bentley.com/.../plaxis-2d-ce-v20-04-00-release-notes

Stefanos Papavasileiou · Answer

Dear Torbj&ouml;rn, 
 In general, all PLAXIS applications are implemented and tested to work on typical Windows installations running on a physical PC. I am not sure what your VDI-solution involves so I am interested to see why this does not work there as if both PLAXIS 2D and 3D are installed, including the Python distribution required (comes with installation), I expect it to work. 
 In order to be able to assist you with your project and identifying the reason for the problem you experience, please submit a service request. 
 Then, one of our support engineers can help you in detail: https://apps.bentley.com/srmanager/ProductSupport

Stefanos Papavasileiou · Answer

Dear Alexander, 
 Sure, please submit a service request and one of our support engineers can assist you further: https://apps.bentley.com/srmanager/ProductSupport

Stefanos Papavasileiou · Answer

Dear Alexander, 
 Everyone with a Bentley account is allowed to submit a service request, but indeed your university administrator should link your account to the university account. Below you can see all the steps required to create an account and submit a service request. 
 In this way, you can always contact us in the future with any questions regarding PLAXIS. 
 
 You will need to create a Bentley account: https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/33566/registered-user---individual-user-process 
 Once successfully created you should be able to access your page on the CONNECT Center: https://connect.bentley.com/ 
 An Account Administrator from your university should add you to one of the managed groups, giving access to the Bentley applications and entitlements (e.g. software downloads, software usage). To find your Account Administrator you can select "How are you CONNECTED" on the Welcome Banner in the CONNECT Center. For instructions see: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/23738/connect-center-overview 
 Information about general user management for administrators: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/25124/user-management

When everything is set accordingly, you should have access to downloads, software usage and services, including being able to submit a Service Request as explained here: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/47172/how-to-create-a-new-service-request-online

Stefanos Papavasileiou · Answer

Dear Camilo, 
 You need to send us a service request as to assist you further: https://apps.bentley.com/srmanager/ProductSupport 
 PLAXIS 2D 2019 can open only *.P2D and *.P2DX project files which means you need to have PLAXIS 2D AE to do an extra conversion step. 
 This is explained here: communities.bentley.com/.../conversion-of-plaxis-2d-files

Stefanos Papavasileiou · Answer

Dear Ducee, 
 The 2D to 3D Converter is a Python tool provided with the CONNECT Edition: 
 
 Can you check if you can find it there?