Configure Plaxis remote scripting server - Remote Plaxis service not available

Hi!

I'm trying to run Plaxis through Python for a Monte-Carlo analysis for my thesis project. At the university I've managed to get the remote scripting sever up and running in Plaxis 2D, but at the office, where I have Plaxis 3D the "Remote Plaxis Service available" check mark does not appear. And I believe that is the cause of why I can't run my script.

Is this some kind of licensing issue or is the firewall or something blocking the server from running?

I'm very thankful for you help!

Regards

Jesper