Adding damping values in a dynamic analysis

I have a pile in a block of sand, with a horizontal load being applied at the top of the pile for 7 seconds, then being released allowing free vibration for 13 seconds. I added 1% damping to the pile and 0.6% damping to the soil materials. After this, the output computes no displacements in either stage of the analysis - loading or vibration. Without the damping values applied I get increased displacement until the load is deactivated, and then slowly decaying oscillations due to geometric dissipation. I expect to see the same output when I add the rayleigh damping values, except the oscillations should decay more. Why am I getting flat lines and how can I apply damping correctly?