Runtime kernel error_Norsand

Dear all, while using NorSand model in Plaxis 3D, the "Runtime kernel error" [Error 256] occured. How to solve that issue?
Best,

  • This is an error or crash of the kernel caused by an undetermined problem. This error can be resolved sometimes by just restarting the computer. In fact, crash of kernel is generally caused by kernel saturation due to an overuse of the computer or a lack of computer performance. We can also solve this error by decreasing the model sizeusing 64 bit kernel or installing more RAM in the computer and sometimes by remodeling because one of the modeling steps may not be correctly performed.
    Nevertheless, as we examine each case individually, it would be best if you submitted a Service Request (https://apps.bentley.com/srmanager/ProductSupport), so it will be easier for us to investigate the issue.

    Answer Verified By: 逸蘋 彭