I'm working a model of sandy soil where an underground pipe exits. an excavation was made and a shoring system consisting of soldier beams, walers and timber lagging was installed on different stages. The pipe is made from FRP material and has water in it. The excavation extends to 1 m below the pipe where deflection is expected. only problem is when showing results the pipe seems to move up with the up heave of the soil. Also, I'm not able to assign both internal pressure of the pipe and weight of the fluid(water) at the same time, thus I've used two different phases for that.
If anyone knows how to solve either one of the two problems I would be very thankful
To be able to understand where the problem lies, it is important to check the model you have created. For that please submit a service request.
Then, one of our support engineers can help you in detail: https://apps.bentley.com/srmanager/ProductSupport
Thank you very much. The problem is I'm getting "access denied" every time I try to enter the or submit a service request
When creating an account with Bentley it needs to be affiliated with a company or organisation. This is typically done by the administrator (IT department usually) in your company or organisation who is assigned with this task.
Below you can find the exact steps you need to take:
The information for creating an account and being able to create a service request is the following:
To find your administrator you can select "How are you CONNECTED" on the Welcome Banner in the CONNECT Center. For instructions see: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki/23738/connect-center-overview