This article does not concern the PLAXIS CONNECT Editions released.
The program responds that my drivers are out of date, but I have a newer version installed. What now?
Sometimes when updating the CodeMeter USB drivers, the old drivers cannot be removed. This can cause driver conflicts on your system for the CodeMeter drivers. This error occurs when the CodeMeter uninstaller is not able to stop the current running CodeMeter Service.
It is possible to fix this, but it needs to be done manually.
Please follow these steps:
Now you should have installed the latest drivers correctly and you should be able to use PLAXIS.
In case of any questions, please consult your IT-department to help with your current computer configuration.