Report generator on Japanese and Chinese Windows versions generate corrupted RTF


ApplicationPLAXIS 2D
PLAXIS 3D
Issue status✔ Solved
First Affected VersionPLAXIS 2D 2010.01
PLAXIS 3D 2011.00
Found in VersionPLAXIS 2D 2010.01
PLAXIS 3D 2011.00
Fixed and Released in VersionPLAXIS 2D 2012.00
PLAXIS 3D 2013.00
Issue #17282
Date created09 July 2012
Date modified24 October 2016

Problem description

The report generator does not correctly encode multibyte characters when generating a RTF (Rich Text Format) report. This leads to a corrupted RTF file, and cannot be opened.

This happens on e.g. Japanese and Chinese Windows versions, or when multibyte characters are used in the Plaxis projects.

Solution

This is solved since PLAXIS 2D 2012.0 and PLAXIS 3D 2013.00