| Application | PLAXIS 2D PLAXIS 3D |
| Issue status | ✔ Solved |
| First Affected Version | PLAXIS 2D 2012.00 PLAXIS 3D 2012.00 |
| Found in Version | PLAXIS 2D 2012.00 PLAXIS 3D 2012.00 |
| Fixed and Released in Version | PLAXIS 2DAE.00 PLAXIS 3D AE.00 |
| Issue # | 19890 |
| Date created | 28 October 2013 |
| Date modified | 24 October 2016 |
Problem description
Sometimes, when the Plaxis data is loaded into the Output program or when closing the plot, the program responds with an error message: “An error occurred in the application”. When viewing the call stacks in the bugreport, it refers to an error in TStoredView.SaveToXML or TDisplayManager.SaveToXML
This is caused by the presence of an invalid saved view: due to the changes made, this stored view does not show any content anymore.
Solution
This issue is resolved in PLAXIS 2DAE.00 and PLAXIS 3D AE.00.
For older versions (2D Classic and PLAXIS 3D 2013) a possible workaround for this problem is to remove the *.SVS file in which the saved views are stored:
- save the Plaxis file and make sure it is not opened in Plaxis Input or Output.
- in My Computer, go to the data folder of the file (a folder with the extension *.P2DAT for PLAXIS 2D or *.P3DAT for PLAXIS 3D)
- In this folder locate the file data.svs
- and remove this file.
Manually removing all saved views from the Saved Views list does not solve this issue.