Crash after adding phases in 3D 2016 to projects made in PLAXIS 3D AE


ApplicationPLAXIS 3D
Issue status✔ Solved
First Affected VersionPLAXIS 3D 2016.00
Found in VersionPLAXIS 3D 2016.00
Fixed and Released in VersionPLAXIS 3D 2017.00
Issue #SW-13281
Date created21 February 2017
Date modified13 September 2017

Problem description

When deleting existing phases followed by adding new phases in a project made in PLAXIS 3D AE or older, this can lead to a crash (bug report) in PLAXIS 3D 2016:

Crash after adding phases in 3D 2016 to projects made in PLAXIS 3D AE: bug report

When looking more into the details (show bug report), the first line in the call stacks will refer to an error in

TSIPsStateInPhaseList_Read.GetByPhase_Read

Crash after adding phases in 3D 2016 to projects made in PLAXIS 3D AE bug details

 

Solution

This issue is now solved in PLAXIS 3D 2017.00

When using the PLAXIS 3D 2016 with existing projects created in older versions and you want to modify your phases you are advised to:

  1. delete the existing phases that you don’t need any more in your new project
  2. go to blue modes (Soil or Structures mode)
  3. return to Staged construction mode
  4. Add any required new phases