| Application | PLAXIS 2D CONNECT Edition PLAXIS 3D CONNECT Edition |
| Issue status | Solved |
| First Affected Version | PLAXIS 2D CONNECT Edition V21.00.00 Advanced & Ultimate PLAXIS 3D CONNECT Edition V21.00.00 Advanced & Ultimate |
| Found in Version | PLAXIS 2D CONNECT Edition V21.00.00 Advanced & Ultimate PLAXIS 3D CONNECT Edition V21.00.00 Advanced & Ultimate |
| Fixed and Released in Version | PLAXIS 2D CONNECT Edition V21.00.01 PLAXIS 3D CONNECT Edition V21.00.01 |
| Issue # | 540768 |
| Date created | 04 February 2021 |
| Date modified | 10 February 2021 |
Problem description
When trying to start a calculation with PLAXIS CONNECT Edition V21.00.00, the Bentley CONNECTION Client may show a warning regarding insufficient license permissions.
Figure 1. License warning when running a calculation
The error shown above will prevent any calculation from starting when using a PLAXIS 2D or PLAXIS 3D Advanced or Ultimate.
It is still possible to work on creating geometry, generating a finite element mesh and adding phases in a project.
Note that this issue is not related to any settings applied by the administrator in your organization.
Solution
This is now solved in PLAXIS 2D and PLAXIS 3D CONNECT Edition V21 SR 1.
When using an older version, please update to the latest version.