OpenGround will be migrated to Microsoft Azure (starting end of July 2021), offering users an improved level of service, experience and more scalable solution. This article contains information about the new environment and how to arrange a smooth migration.
The OpenGround Regions will remain unchanged as London (UK) and Virginia (USA). There is no change in the Service Level Agreement and the service…
The OpenGround Support team and have been hard at work over the last few months to source all of the default components that have been created so that we can make these available to all of our OpenGround users.
Access to the Component Center is available for all Bentley CONNECT users who have been given the Component Center Read access under the Bentley Cloud Services access and permissions portal. If you do not have…
Exciting news! Starting in June, Bentley is pleased to launch new programs to help you develop your skills and the value of your Bentley software. The technology presentations known as Special Interest Groups (SIGs) become a part of the new Coffee Corner webinar platform. You can expect Coffee Corners to be more focused with shorter presentations, more interactive with time for discussion, and more applicable to cover…
11.30 am - 1 pm (Australian Eastern Standard) 27th May 2021
Data. We all need it and there are certainly many challenges to ensuring you have it at the right time in the right place.
This session explores new cloud technology available to drive efficiency and improve ROI on geotechnical…
Title: SIG Workshop: Geotechnical Information – OpenGround Cloud End User Tips for Adopting New TechnologyHost/Presenters: Katie Aguilar, Senior Application, Engineer, Geotechnical Bentley Systems, Inc.Date/Time: April 07, 2021 at 09:00 A.M. EDT or 05:00 P.M. EDT
Register for the April 7 SIG (09:00 AM or 05:00 PM EDT)
This Geotechnical Information Special Interest Group virtual workshop takes a look at, once you…
New version of OpenGround Cloud Data Collector (10.01.00.07) is now available!
What's New:
Asking questions and finding answers about OpenGround Cloud got easier today as the platform now has its own forum. Everyone can view existing questions and answers on the forum and you can log in with your Bentley User Credentials to ask a question or reply to others.
The new forum is the first step in making the OpenGround Cloud community more useful and easier to use for you. The idea was suggested by Devin in a forum…
The OpenGround product team is proud to announce release of the Android application, Data Collector. Data Collector is an integrated tablet optimized data capture solution for OpenGround Cloud, Bentley’s secure, cloud-based, collaboration platform for geotechnical data management.
Geotechnical professionals frequently encounter the time consuming and error-prone process of transcribing pen-and-paper field logs…
Data Integrity Ground to Cloud with Geotechnical Information Management
The need for accessible and reliable geotechnical data is increasing. Better decision-making requires better data, and better data requires effective information management.
“By being more informed, geotechnical engineering illustrates how advanced technology has exponentially improved the sophistication, reliability, and accessibility of data and…
With the introduction of the Civil 3D Extension for AutoCAD Civil 3D 2021, scheduled for release Q4 2020, support for 2017 and 2018 versions will end 1st October 2020. If you are upgrading or renewing AutoCAD licenses, please know we do not plan to support AutoCAD Civil 3D versions prior to 2019.
OpenGround Cloud
The migration over to the Bentley CONNECT Center for all Keynetix and OpenGround software is now complete and as a result no new tickets will be picked up on via the legacy Keynetix support system (keynetix.kayako.com).
New service requests should be logged via the CONNECT Centre. Any open tickets currently logged on the Keynetix support system will still be dealt with via the legacy system until…
We are pleased to announce the release of gINT CONNECT Edition Update 2 version 10.02.00.04. This release fixes some high-priority issues and enhancements. It is available for download from https://select.bentley.com/FulfillmentCenter/
Step 1 – Please read below and watch our video
Step 2 – Download our gINT Administrator from our Software Fulfillment Center.
Step 3 – Download gINT Collect APP on Google Play
gINT Collector is our mobile app for subsurface investigation digital data collection. This can be any type of subsurface investigation where field personnel collect data and your organization uses gINT to manage your data and…
The Bentley Geotechnical Information Management Team (formerly Keynetix and gINT teams) have now completed an intense six month period of integration and we have been working hard on unification to a single team. We’ve now integrated Keynetix products into the Bentley back-office systems. Best of all, we’ve formulated the exciting future roadmap for our users.
We announced the OpenGround Cloud product at the…
gINT has had the reproducible issue above when running on some Windows 10 versions. Often, the splash screen appears and then gINT closes. It does not proceed to the product.
We believe it is caused by specific versions of Windows 10 and an update from April 2019. We are currently working with Microsoft for a resolution to this issue.
Workaround:
The current workaround is to run gINT in compatibility mode.
Microsoft posted…
We are pleased to announce the release of gINT CONNECT Edition version 10.01.00.01. This release fixes some high-priority issues and enhancements. It is available for download from https://select.bentley.com/FulfillmentCenter/
•Changes to gINT Database Engine. See the associated post Database Engine Changes for more details.
•Standard AGS files no longer give errors.
•Fixed an error in Scripting…
The database engine used in gINT was changed in Version 10.1. This change will apply to future releases of gINT. Previous versions of gINT use the JET Database Engine (DAO360.dll), version 10.01 uses the Access Database Engine (ACEDAO.dll). Both technologies support Database Access Objects (DAO).
This document summarizes changes and possible issues users may encounter with these changes.
Dear gINT Users,
Today, Microsoft has released a fix for those users who were affected by the January 8 Patch that caused issues opening gINT databases as noted in previous blogs.
Below is a table with KB#, targeted OS, and a link to the update from Microsoft.
Thank you for your patience in this matter.
If you have additional questions, or continue to have issues, please reach out to us.
Regards, Katie
KB
It has been awhile since my last post updating you.
As I have stated, Bentley has been working closely with Microsoft on this issue. That has not changed.
Since our my last post, the root cause has been identified, a proper fix implemented, and initial testing have proved successful.
Bentley and Microsoft will continue to test this fix, and a fix should be available shortly.
Please continue to watch this…
On January 8, 2019 Microsoft released updates (‘Patch Tuesday’) that included a security patch for the JET Database Engine. We have received numerous reports from users who are unable to open gINT projects after installing this patch. This patch was included in several Windows Updates (KBs) including those listed below (and possibly others).
We have been working with Microsoft to find a workaround…
Microsoft released a patch on Tuesday January 8. Items in that patch will make the gINT database un-recognizable, and you will not be able to open gINT.
At this time we do not know the specific item in the patch, but we are working on things. This has our highest priority.
The error is non version specific for gINT.
Please watch this space for updates and information. We will be forth coming with more…