• OpenGround Cloud and HoleBASE CONNECT Edition Database Model Upgrades

    This article details the planned changes to provide support for AGS 4.0.4 and enable further standardization. It applies to HoleBASE and OpenGround Cloud.  The main focus of this release is to increase compatibility with the UK AGS 4.0.4 data standard while maintaining our core concepts of a standardized data model and minimizing any disruption and inconvenience for all of our users. This upgrade is currently planned…
    • Tue, Dec 15 2020
  • Year In Infrastructure Conference 2020 - Top 5 Geotechnical Data Highlights

    I hope you enjoyed the Geotechnical Information Management’s team content at the Year In Infrastructure conference this year. Don’t worry if you missed anything - everything is available to watch on-demand. I’ve included my personal highlights and links below to help you decide where to start
    • Mon, Nov 30 2020
  • New OpenGround Cloud forum is open for Questions (and answers)

    Asking questions and finding answers about OpenGround Cloud got easier today as the platform now has its own forum.  Everyone can view existing questions and answers on the forum and you can log in with your Bentley User Credentials to ask a question or reply to others.

    The new forum is the first step in making the OpenGround Cloud community more useful and easier to use for you.  The idea was suggested by Devin in a forum…

    • Fri, Nov 13 2020
  • OpenGround Cloud Data Collector Released on Google Play Store

    The OpenGround product team is proud to announce release of the Android application, Data Collector.

    Data Collector is an integrated tablet optimized data capture solution for OpenGround Cloud, Bentley’s secure, cloud-based, collaboration platform for geotechnical data management.

    Geotechnical professionals frequently encounter the time consuming and error-prone process of transcribing pen-and-paper field logs…

    • Fri, Oct 2 2020
  • Increase the Value of your Geotechnical Data with Bentley’s OpenGround Cloud

    Data Integrity Ground to Cloud with Geotechnical Information Management

    The need for accessible and reliable geotechnical data is increasing.  Better decision-making requires better data, and better data requires effective information management.

    “By being more informed, geotechnical engineering illustrates how advanced technology has exponentially improved the sophistication, reliability, and accessibility of data and…

    • Tue, Jul 14 2020
  • Supported Platforms Announcement: AutoCAD Civil 3D

    With the introduction of the Civil 3D Extension for AutoCAD Civil 3D 2021, scheduled for release Q4 2020, support for 2017 and 2018 versions will end 1st October 2020. If you are upgrading or renewing AutoCAD licenses, please know we do not plan to support AutoCAD Civil 3D versions prior to 2019.

    Full Support: from Q4 2020

    OpenGround Cloud

    • OpenGround Cloud Civil 3D Extension 2021 (currently in development)
    • OpenGround…
    • Wed, May 27 2020
  • Retirement of Keynetix Support Suite and Migration over to Bentley Connect Center

    Update : 29th June 2020

    The migration over to the Bentley CONNECT Center for all Keynetix and OpenGround software is now complete and as a result no new tickets will be picked up on via the legacy Keynetix support system (keynetix.kayako.com).

    New service requests should be logged via the CONNECT Centre. Any open tickets currently logged on the Keynetix support system will still be dealt with via the legacy system until…

    • Wed, May 20 2020
  • gINT CONNECT Edition Update 2 v.10.02.00.04 has been released!

    We are pleased to announce the release of gINT CONNECT Edition Update 2 version 10.02.00.04. This release fixes some high-priority issues and enhancements. It is available for download from https://select.bentley.com/FulfillmentCenter/

    What's New: 

    • Integrate CONNECT Advisor for quick access to training, videos and webinars. 
    • ProjectWise Integration: add support of IMS connection type.
    • Defects fixed.
    • Fri, Apr 24 2020
  • Working from Home with Keynetix Products

    In these challenging times when COVID-19 is imposing significant disruptions to day to day activities and affecting normal business flow of our much-valued users and employees, we at Bentley are mindfully committed to ensuring a smooth transition of work ...
    • Mon, Apr 20 2020
  • gINT Collector Trial

    For existing user trial:

      Step 1 – Please read below and watch our video

      Step 2 – Download our gINT Administrator from our Software Fulfillment Center.

      Step 3 – Download gINT Collect APP on Google Play 

    For a new user trial:

    Please complete this form and our Product Specialist will be in touch

    gINT is Alive and Growing (still)!

    Let’s talk gINT growth (again). In 2018 we stated gINT is alive and…

    • Fri, Mar 13 2020
  • Fix for Query Error 3340 Released By Microsoft

    The following Link to Microsoft has the Patch that fixes QUERY Errors and Library entity issues on gINT files.
    We have already verified installing KB2986256 fixes the issue
    They have also included the Patch in Dec 10 updates (see Microsoft Link for Specifics). If you are still seeing the issue you can install the individual KB Mentioned above from the link KB2986256.
    • Thu, Dec 12 2019
  • Introduction to OpenGround Cloud

    The Bentley Geotechnical Information Management Team (formerly Keynetix and gINT teams) have now completed an intense six month period of integration and we have been working hard on unification to a single team.  We’ve now integrated Keynetix products into the Bentley back-office systems.  Best of all, we’ve formulated the exciting future roadmap for our users.

    We announced the OpenGround Cloud product at the…

    • Wed, Nov 13 2019
  • If gINT does not start when you click on the start icon or .exe

    gINT has had the reproducible issue above when running on some Windows 10 versions. Often, the splash screen appears and then gINT closes. It does not proceed to the product.

    We believe it is caused by specific versions of Windows 10 and an update from April 2019. We are currently working with Microsoft for a resolution to this issue.

    Workaround:

    The current workaround is to run gINT in compatibility mode.

    Microsoft posted…

    • Tue, May 21 2019
  • gINT CONNECT Edition 10.01.00.01 has been posted to Select Services

    We are pleased to announce the release of gINT CONNECT Edition version 10.01.00.01. This release fixes some high-priority issues and enhancements. It is available for download from https://select.bentley.com/FulfillmentCenter/

    What's New: 

    •Changes to gINT Database Engine. See the associated post Database Engine Changes for more details. 

    •Standard AGS files no longer give errors. 

    •Fixed an error in Scripting…

    • Thu, May 16 2019
  • Database Engine Changes to gINT CONNECT version 10.01

    The database engine used in gINT was changed in Version 10.1. This change will apply to future releases of gINT. Previous versions of gINT use the JET Database Engine (DAO360.dll), version 10.01 uses the Access Database Engine (ACEDAO.dll). Both technologies support Database Access Objects (DAO).

    This document summarizes changes and possible issues users may encounter with these changes.

    Changes to the Installer/gINT…

    • Fri, Apr 26 2019
  • Fix for gINT Users affected by the January 8 Microsoft Patch has been released

    Dear gINT Users,

    Today, Microsoft has released a fix for those users who were affected by the January 8 Patch that caused issues opening gINT databases as noted in previous blogs.

    Below is a table with KB#, targeted OS, and a link to the update from Microsoft.

    Thank you for your patience in this matter.

    If you have additional questions, or continue to have issues, please reach out to us.

    Regards,
    Katie

    KB

    OS Tar…
    • Tue, Feb 12 2019
  • An update for gINT Users affected by the January 8 Microsoft patch

    Dear gINT Users, 

    It has been awhile since my last post updating you. 

    As I have stated, Bentley has been working closely with Microsoft on this issue. That has not changed. 

    Since our my last post, the root cause has been identified,  a proper fix implemented, and initial testing have proved successful. 

    Bentley and Microsoft will continue to test this fix, and a fix should be available shortly.

    Please continue to watch this…

    • Thu, Feb 7 2019
  • Additional information and a workaround for Users affected by the Microsoft patch

    Dear gINT Users,

    On January 8, 2019 Microsoft released updates (‘Patch Tuesday’) that included a security patch for the JET Database Engine. We have received numerous reports from users who are unable to open gINT projects after installing this patch. This patch was included in several Windows Updates (KBs) including those listed below (and possibly others).

    We have been working with Microsoft to find a workaround…

    • Fri, Jan 18 2019
  • Microsoft update for January 8 prevents users from being able to open a gINT project

    Dear gINT Users,

    Microsoft released a patch on Tuesday January 8.  Items in that patch will make the gINT database un-recognizable, and you will not be able to open gINT.

    At this time we do not know the specific item in the patch, but we are working on things. This has our highest priority.

    The error is non version specific for gINT.

    Please watch this space for updates and information. We will be forth coming with more…

    • Wed, Jan 9 2019
  • gINT CONNECT Edition 10.00.01.07 (English) has been posted to Select Services

    We are pleased to announce the release of gINT CONNECT Edition version 10.00.01.07. This release fixes some high-priority issues and enhancements. It is available for download from https://select.bentley.com/FulfillmentCenter/

    This Release uses the new CONNECT Licensing. For information about CONNECT Licensing see below

    10.00.01.17 What's New Readme

    • Fri, Dec 21 2018
  • gINT Civil Tools CONNECT Edition Update 3 - 10.03.00.13 has been posted to Select Services

    We are pleased to announce the release of gINT Civil Tools CONNECT Edition version 10.03.00.13. This release uses the new CONNECT Licensing. It is available for download from https://select.bentley.com/FulfillmentCenter/

    Information about CONNECT Licensing can be found here:

    • Fri, Dec 21 2018
  • gINT CONNECT Edition 10.00.00.69 (English, Chinese traditional, Chinese simplified) has been posted to Select Services

    We are pleased to announce the release of gINT CONNECT Edition version 10.00.00.69. This release fixes some high-priority issues and enhancements. It is available for download from https://select.bentley.com/FulfillmentCenter/

     

    See Readme for What’s New

    • Thu, Nov 1 2018
  • gINT Civil Tools CONNECT Edition Update 2 - 10.02.00.20 has been posted to Select Services

    We are pleased to announce the release of gINT Civil Tools CONNECT Edition version 10.02.00.20. This release contains many new features and enhancements. It is available for download from https://select.bentley.com/FulfillmentCenter/

    • Fri, Oct 5 2018
  • gINT is Alive and Growing!

    Let’s talk gINT and growth. In short where have we been and where are we going.

    Where we’ve been

    gINT was founded in 1985 to provide centralized data management and reporting for geotechnical subsurface projects of all types. The software automates many repetitive tasks, eliminates redundant data entry, and dramatically increases productivity.  Over time it has changed from a DOS to ACCESS base, adding SQL…

    • Fri, Apr 27 2018
  • gINT 10.00.00.64 Announcement

    Dear gINT Users,

    Bentley released gINT version 10.00.00.64 believing that it had fixed the registry issue as seen in gINT version 10.00.00.60.

    We have heard from 2 users of the registry error still occurring. It was decided to pull the version to prevent further issues.

    If you are using gINT version 10.00.00.60 or 10.00.00.64 please remove the version and revert back to 10.00.00.50, which is available for download at…

    • Thu, Apr 26 2018