With the introduction of the Civil 3D Extension for AutoCAD Civil 3D 2021, scheduled for release Q4 2020, support for 2017 and 2018 versions will end 1st October 2020. If you are upgrading or renewing AutoCAD licenses, please know we do not plan to support AutoCAD Civil 3D versions prior to 2019.
The migration over to the Bentley CONNECT Center for all Keynetix and OpenGround software is now complete and as a result no new tickets will be picked up on via the legacy Keynetix support system (keynetix.kayako.com).
New service requests should be logged via the CONNECT Centre. Any open tickets currently logged on the Keynetix support system will still be dealt with via the legacy system until…