Important news about HoleBASE product support effective January 1st 2023

We are writing this article today to inform you of some upcoming changes to HoleBASE product support.

Since HoleBASE’s launch in 2011, it has provided geotechnical data management and log production capabilities for ground investigation organizations globally. However, as project requirements and technology continue to evolve, cloud-based solutions are enabling greater collaboration, increased data access, enhanced security, and the scalability needed to manage ever-increasing data volumes. As a result of this changing landscape, Seequent has made the difficult decision to begin phasing out support for HoleBASE products and instead advance OpenGround, a modern cloud-based solution for ground investigation data management and borehole log production.

To support your transition to the cloud, Seequent has developed the following migration path timeline. It’s designed to give you confidence in our product direction and provide you with ample time to adopt the OpenGround solution.

• Effective January 1, 2023, you will continue to have 12 months of your usual product support as we assist you in migrating to our cloud-based OpenGround platform.
• Beginning January 1, 2024, HoleBASE will enter Expiring Support status. For the next 24 months, you can continue to make routine service requests, access software downloads, and receive critical security software updates.
• Finally, in January 2026, HoleBASE will enter Support Discontinued status, at which point you can continue to use the product but will receive no further support or updates.

We are confident you will find OpenGround to be a high-quality future replacement for HoleBASE that brings a series of new capabilities to your workflows, made possible by cloud-based technology.

Supporting your desktop to cloud migration

We appreciate how integral HoleBASE is to your business operations today and strive to work closely with existing users to plan a cloud migration to OpenGround on a timeframe that meets your specific requirements. The migration path from HoleBASE to OpenGround is simple and usually completed within 24-48 hours. Because OpenGround is fully-feature compatible with HoleBASE, all your existing project data, configuration, and reports can be seamlessly migrated to the cloud.

The evolution of OpenGround: Cloud-based data management

Launched in 2018, OpenGround is a secure, enterprise geotechnical data collaboration platform. It enables connected digital workflows throughout every stage of the ground investigation lifecycle, from desk study, onsite data capture and report production, through to geotechnical analysis, geological modelling, and engineering design integration. As the successor to HoleBASE, OpenGround already has over 11,000 users, is growing rapidly, and manages data in the cloud for more than 2.4 million exploratory locations.

Some of the benefits of adopting a cloud platform for data management include:

• Obtaining a centralised and standardised ground investigation data management system.
• The ability to advance digital workflows via a connected application ecosystem.
• Enhanced collaboration across teams, offices, and the wider supply chain.
• Fully managed SaaS offering, providing scalability, security, and disaster recovery.
• An extensible platform with a comprehensive and fully supported Web API.

Find out more about OpenGround here.

Next Steps

If you want to find out more about current and planned OpenGround capabilities or discuss your migration options, please contact a member of our implementation team who can provide guidance on next steps. Contact Us.

Further Frequently Asked Questions

If you have further questions or would like more information on this subject, an FAQ document has been created which can be accessed here.