Hello
We have a user that when she runs a borehole log it is empty- no data so unable to view files or export data. . When another user logs into the same computer and runs same report the log has data. We checked and she is member of local admin group and we don't see anything that stands out as to why gInt works for any other person on this computer but not this particular user. I am with the IT dept. and not a user of this product so I apologize for my lack of Information .
Any advice would be appreciated.
thanks
Hello,
Each user who will be working in gINT needs to have full permissions on the gINT folders -
- the install folder of gINT - C:/Program files(x86)/Bentley/ gINT
- C:/Users/Public/Public Documents/Bentley/gINT
- and under C:/Users/user name/Appdata/Local/Bentley/gINT.
Please make sure the user has been given Full permissions to these folders similar to the other users.