gINT 10.00.01.17

RE: gINT 10.00.01.17

Kirk Johnson — Mon, 15 Apr 2019 16:19:02 GMT

Hi Craig,

The export to excel issue related to an older version of excel (ie excel 2010) has been reported and is being reviewed by our development team.

RE: gINT 10.00.01.17

Craig Bower — Thu, 11 Apr 2019 16:01:51 GMT

I, too, am frustrated with this problem. Can't export to excel. Have tried exporting to both .xls and .xlsx formats. Have excel 2010 installed and using Windows 7. We don't have office 365 and don't expect to transition to office 365 anytime soon. Need to be able to export to excel. For us, we don't even get an error, just a non-moving update box for the export process. So, I didn't know what was happening until I found this thread. I notice from the other comments in this thread that no Bentley representative has commented on whether they are doing something about this failure of being able to export with non-office 365 excel installs.

RE: gINT 10.00.01.17

Roger Margerison — Mon, 04 Mar 2019 16:47:54 GMT

Only options on the compatibility options are Vista and XP - not sure I want to try them. Due to get Win 10 soon so will wait until then and try again.

Thanks for this interest

RE: gINT 10.00.01.17

Michael Zerance — Mon, 04 Mar 2019 16:43:41 GMT

You could try the following:

right click on your desktop gINT icon

go to 'Properties', then go to the 'Compatibility' tab

set compatibility mode to Window 7

I'm not sure if that will help or not, but again, it may be worth a try.

Good Luck!

Mike

RE: gINT 10.00.01.17

Roger Margerison — Mon, 04 Mar 2019 16:09:31 GMT

My PC doesn't know that Windows 8 exists as I am still on Windows 7. Is this the issue?

RE: gINT 10.00.01.17

Michael Zerance — Mon, 04 Mar 2019 15:29:27 GMT

Just as a test, try running gINT in 'Windows 8 compatibility mode'. This solved a different issue I was having with the latest version of gINT....might be worth a try.

RE: gINT 10.00.01.17

Roger Margerison — Mon, 04 Mar 2019 15:24:54 GMT

Hi Phil

I have still not managed to get 1.07 working yet. apparently we are moving over to 365 very soon so we shall see if that helps

Roger

RE: gINT 10.00.01.17

Phil Wade — Thu, 28 Feb 2019 09:48:51 GMT

I had a room of 8 people try exporting to excel, for people with office 365 excel it worked, for people with offline installed excel failed. Bentley, time to fix this one.

RE: gINT 10.00.01.17

Michael Zerance — Tue, 05 Feb 2019 18:48:28 GMT

I have bee experiencing a somewhat similar issue with 10.00.01.07 not wanting to launch. I get the initial gINT splash screen, which hangs for a few minutes, then disappears. A quick check of Task manager, and no gINT running at all. I have tried launching this directly from the …\gINT\bin\gINT.exe and I get the same results. About 1 in every 6 times or so, giNT will actually launch.

RE: gINT 10.00.01.17

Roger Margerison — Tue, 05 Feb 2019 12:36:40 GMT

Paul, Pihl. Thanks for your replies.

I have signed into the Connection Client and using both the version packaged with 01.17 as well as what I believe to be the latest version 10.00.13.17 but still cannot get it to work

The Excel link to edit the AGS files works with release .50 but not .69

Excel version is 2013 32 bit

RE: gINT 10.00.01.17

Phil Wade — Fri, 01 Feb 2019 01:27:00 GMT

Hi Roger

Do you get this error only when exporting to excel or converting ags files to excel? If so, what version of excel are you using, and was it installed from an ISO or download from office 365?

cheers

Phil

RE: gINT 10.00.01.17

Paul Chaplin — Wed, 30 Jan 2019 14:18:25 GMT

Hi Roger. We're doing a little bit of testing with this version and have not run into this issue yet. It does appear the you have to sign in to the Bentley Connection Client before the software will launch though.

RE: gINT 10.00.01.17

Paul Chaplin — Wed, 30 Jan 2019 14:16:43 GMT

Hi Roger