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gINT software opening

Chloe Cardot
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hello

I have a problem with opening the gINT software (to create logs), an error message opens every time i try : 

Someone can help me?

thank you in advance for your help

Chloé CARDOT

Golder associates

ccardot@golder.com

  • Offline

    Hello Chloe,

    This error mostly suggests an issue with permissions for using gINT. 

    User needs to full control/permissions on the following gINT folders:

    • C:\Users\Public\PublicDocuments\Bentley\gINT or C:\Users\Public\PublicDocuments\Bentley\gINTCL (gINT or gINTCL will be based on which version of gINT you have),
    • C:\Users\<user_login_name>\AppData\Local\Bentley\gINT or C:\Users\<user_login_name>\AppData\Local\Bentley\gINTCL
    • C:\Program Files (x86)\Bentley\gINT or C:\Program Files (x86)\Bentley\gINTCL

    Make sure gINT has been installed as an administrator.

    Check this post that talks about the similar error:

    Startup Main Error location: 21
    Hi! I have some troubles after installing gINT on the new computer. If I double-click it on the Desktop icon, it writes down: Startup Main Error location: 21 Number: 91 Description: Object variable…
    By in OpenGround | gINT | Keynetix > gINT Forum
    1 reply
    Latest by

  • Offline

    Hi Chloe, you are offline now, but I am creating a ticket for you with our Help Desk.  Melanie

  • Offline in reply to Melanie Maguire

    Hi, I just saw your issue was resolved, so I am not going to create a new ticket.  

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